Subway

4.1
256 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kerrville Subway® Restaurant at 228 Junction Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
228 Junction Hwy, Kerrville, TX
78028, United States

Hours

Reviews

4.1
256 reviews
5 stars
142
4 stars
62
3 stars
19
2 stars
11
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and attentive staff, while others reported rude behavior and poor customer interactions.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty conditions and unsanitary practices, which raised concerns about health standards.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and tasty sandwiches, others complained about poor ingredient quality and incomplete orders.

Operational Issues

Customers frequently noted problems with store hours and online ordering, including being closed during posted hours and issues with order fulfillment.
  • LA
    Lucas Alvarez
    Dec 16, 2025
    1.0
    This was a very disappointing experience at the Subway on Junction Highway in Kerrville. The older woman working the counter was openly rude while we were ordering, making faces and acting irritated over simple sandwich requests. It felt unwelcoming and completely uncalled for as paying customers. What made it worse was the condition of the dining area. The floor under the tables was filthy — lettuce, bread crumbs, and debris stuck to the ground like it hadn’t been cleaned in days. This is not what you expect from a restaurant that handles food. It’s honestly sad because this has been one of our favorite places in town, but between the poor attitude and the lack of cleanliness, this visit was a major letdown. Management seriously needs to address customer service and basic sanitation here.
  • CF
    Camille Friedmann
    Sep 25, 2025
    5.0
    Subway in Kerrville off Junction highway is quick, reasonably priced and the service is prompt, pleasant and a variety of sandwiches and fresh toppings to choose from.
  • DS
    Donna S
    Aug 8, 2025
    5.0
    Jackie is awesome love her! Very fun and lively.
  • PM
    Payton Montgomery
    Jan 13, 2025
    1.0
    Awful awful customer service. Just ride and snarky. “Yeah I heard you” “ma’am I gave you that already” when you ask for extra. I understand there’s rules employees have on how much they can put on a sandwich but it doesn’t hurt to be polite and smile. Woman with bun glasses skinny arched brows and too much blush is awful. If you’re looking for a job don’t bother.
  • BH
    Brandi Hundley
    Jun 21, 2024
    1.0
    The crew was extremely nice. Would have been a great experience, but then my husband found a giant sharp shard of plastic in the first bite of his sandwich.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 228 Junction Hwy in Kerrville?

The Subway at 228 Junction Hwy in Kerrville is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery services?

Yes, this Subway offers delivery services for your convenience.