Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude or unhelpful staff, with several instances of poor communication and attitude noted.
Order Accuracy
Frequent complaints about incorrect orders, with customers expressing frustration over missing items and wrong food.
Food Quality
Inconsistent food quality, with reports of cold or overcooked items, and some customers finding hair in their food.
Speed of Service
Mixed feedback on service speed; while some praised quick service, others experienced long wait times and delays.
Cleanliness
Some reviews highlighted cleanliness of the location, but others pointed out issues with restrooms and overall sanitation.
JJ
Jeff
Jan 1, 2026
1.0
Burgers were nasty ..bread was burnt and there was no mustard on them at all very dry and never wanna experience this again ..how sad that this keeps happening and nothing changes ..upper mangers need to sit down and talk about this restaurant and the people just not caring..ain't no way I would let a burger go out like this
GJ
Gabriela Jaramillo
Jan 1, 2026
5.0
Chrissy fue súper amable y nos brindó un Exelente servicio, súper amable 🤗
KB
Kevin Belcher
Dec 31, 2025
5.0
Nice place in nice area. Friendly staff.
DM
Danisha Mota
Dec 28, 2025
5.0
Food is always fresh. Customer service from staff is great. I've been here as a customer as well as a door dash delivery driver and the staff is always making sure my orders are correct and how the customer likes it.
KR
Kasie Rosales
Dec 24, 2025
1.0
It is December 24th and on the app it says that it is open so I order online to pick it up but then I arrive no one was there but the light were on and there was no way to get a refund so i have to wait until after the 25th to see if i can get a refund and when I googled all the other fast food places to see if they were open, they all said close and the only one that said open was McDonald’s even though they weren’t open.
How can I order McDonald's food online from this location?
You can order online using the McDonald's App or through their website at https://mcdonalds.order.online/business/-5579.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any loyalty rewards?
Yes, through MyMcDonald's Rewards, you can earn points towards free food.
Are there other fast food restaurants near this McDonald's location?
Yes, nearby fast food options include Freddy's Frozen Custard & Steakburgers, Jack in the Box, Burger King, Chicken Express, and Taco to Go.
What local stores are close to McDonald's that I can visit before or after my meal?
Nearby stores include Array of Bouquets (florist), Corner Store (convenience store), Circle K (gas station and car wash), and Kerrville Plumbing Plus (plumbing and electrical services).
Are there any nearby financial or real estate services near McDonald's?
Yes, nearby financial and real estate services include Baehre Real Estate, Finley Financial Services, Jaylynn Perkins Realtor, Chris Dean Realty Executives, Realty Executives Kerrville, and Tinsley Realty Group.
Does McDonald's at this location have a drive-thru and WiFi?
Yes, this McDonald's location offers both a drive-thru and WiFi service for customers.