Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders, with many customers receiving the wrong items or missing components.
Food Quality
Inconsistent food quality, with reports of cold, overcooked, or poorly prepared items.
Cleanliness
Some customers noted that the restaurant was clean and well-kept, while others mentioned issues with restroom cleanliness.
Speed of Service
Service speed varied, with some customers praising fast service while others experienced long wait times.
CC
Carmelo
Nov 6, 2025
1.0
McDonald's is all about customer service right well it should be well it was before. Pulling up at the drive-thru usually they got somebody greeting you or something especially if they're busy they didn't tell you give me one second I'll be right with you or something like that well I pull up for a couple of minutes and nothing no greeting or nothing I said hello and she answer right away saying I'll be right with you with a smart ass tone not even a couple of seconds saying sorry about the way how can I help you like maybe you could have greeted me with that letting me know so I could wait to order instead of saying hello I try to order a frappe and they said the machine was down I try to order an ice cream cone they said they don't have no ice cream it's down only shakes so I just left wherever that lady was that was working right now is very rude if she doesn't like her job then maybe she shouldn't be working for McDonald's this was about between 8:45 to 8:55 p.m. I'm very disappointed
SD
Sammie DeMoss
Nov 1, 2025
1.0
Is it normal for the burgers to still be pink in the middle?
AS
Ally Star
Oct 31, 2025
1.0
I just moved here been to this place 3 times and it has always been the worse it's Halloween day and a woman that was rushing to get off was being rlly rude to us gave us cold food bag wasn't even hot at all my husband replied to this place never called him back and he would be the nicer person there do not go here
LA
Laeoni Alvarado
Oct 22, 2025
1.0
Each time I go, they never get my order right and the workers are very rude when I have to go back for what I paid for
BC
breanna crider
Sep 29, 2025
1.0
i don’t usually go to this one bc something always gets messed up but i went yesterday and ordered a carmel frappe when i ordered i asked them to line the cup with carmel and to do extra drizzle on top as well and the lady said that’s gonna be an extra charge and i said i was fine with the charge and i get to the window the cup isn’t lined and there’s barely any on top another weird part is the whip cream was pink if they were out of regular whip cream it’s fine but i feel like they should have told me so i could ask for no whip and i asked the person at window to add more carmel drizzle to the top since the cup wasnt lined and there’s was barely any on top and he goes to do it and i can see him not getting any carmel drizzle out and he gets a new bottle and before he can put anymore on it some weird looking red head told him to quit i’m pretty sure it was the same lady who took my order and she told him it already has double the amount of carmel on it mind u it had barely any so i tried telling her like u charged me extra u took my order and u didn’t give me the extra and she was rude and ignorant and basically said she would have to charge me again if i wanted anymore on it after she already charged me extra and didn’t give me any extra. point of this go to the one on junction highway they laughed at the carmel frappe when i showed them bc it even had the extra carmel drizzle sticker on it and again had barely any and pink whip cream and they gave me a perfect one.
How can I order McDonald's food online from this location?
You can order online using the McDonald's App or through their website at https://mcdonalds.order.online/business/-5579.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any loyalty rewards?
Yes, through MyMcDonald's Rewards, you can earn points towards free food.
Are there other fast food restaurants near this McDonald's location?
Yes, nearby fast food options include Freddy's Frozen Custard & Steakburgers, Jack in the Box, Burger King, Chicken Express, and Taco to Go.
What local stores are close to McDonald's that I can visit before or after my meal?
Nearby stores include Array of Bouquets (florist), Corner Store (convenience store), Circle K (gas station and car wash), and Kerrville Plumbing Plus (plumbing and electrical services).
Are there any nearby financial or real estate services near McDonald's?
Yes, nearby financial and real estate services include Baehre Real Estate, Finley Financial Services, Jaylynn Perkins Realtor, Chris Dean Realty Executives, Realty Executives Kerrville, and Tinsley Realty Group.
Does McDonald's at this location have a drive-thru and WiFi?
Yes, this McDonald's location offers both a drive-thru and WiFi service for customers.