Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Many customers reported issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Some reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving the wrong items or missing components.
SR
Stephen Reyes
3 days ago
1.0
Every time we order from here through DoorDash, they mess up our order. Usually its missing items that are the problem, which are clearly labeled on the receipts. Today, they gave the wrong order to our Dasher, and he had to return to the store to pick it up. Then when we finally got it, it was still wrong, missing an order of nuggets. The Dashers can't see the items in the sealed bag, so they have to trust the employees to pack it correctly. But they never do.
DD
Dorance
Feb 15, 2026
5.0
Good place
CO
Carolyn O'Connor
Feb 11, 2026
1.0
It's a good place to get Run-over at!
FF
Frank
Jan 14, 2026
1.0
The link you sent me to contact you doesn't work. Very interesting subterfuge to actually avoid feedback. The last time I was in Kerrville I stopped in to get some food for the road. The kiosk was offering me some two-for-one specials but I could not figure out how to make it work on the kiosk. The kiosk was also not printing receipts. So I went up to the counter and very politely asked for a receipt and how do I get the two for one specials. The manager came over and was very angry with me and insulting to me because I was asking these quite reasonable questions. I will never go back. No customer deserves to be treated that way.
DJ
darylin jennings
Jan 14, 2026
1.0
We have had multiple bad experiences at this location. Today particularly we had poor service, we were overcharged and given the wrong items. I used my app specifically because it was my birthday and I had a free item. I was it only charged for the item but it was also mad incorrectly when I ordered it no onion or sauce add ketchup.
How can I order McDonald's food online from this location?
You can order online using the McDonald's App or through their website at https://mcdonalds.order.online/business/-5579.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any loyalty rewards?
Yes, through MyMcDonald's Rewards, you can earn points towards free food.
Are there other fast food restaurants near this McDonald's location?
Yes, nearby fast food options include Freddy's Frozen Custard & Steakburgers, Jack in the Box, Burger King, Chicken Express, and Taco to Go.
What local stores are close to McDonald's that I can visit before or after my meal?
Nearby stores include Array of Bouquets (florist), Corner Store (convenience store), Circle K (gas station and car wash), and Kerrville Plumbing Plus (plumbing and electrical services).
Are there any nearby financial or real estate services near McDonald's?
Yes, nearby financial and real estate services include Baehre Real Estate, Finley Financial Services, Jaylynn Perkins Realtor, Chris Dean Realty Executives, Realty Executives Kerrville, and Tinsley Realty Group.
Does McDonald's at this location have a drive-thru and WiFi?
Yes, this McDonald's location offers both a drive-thru and WiFi service for customers.
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