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McDonald's

3.8
(1051 reviews)

Business Details

2128 Sidney Baker, Kerrville, TX
78028, United States
(830) 792-5575
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2128 Sidney Baker, Kerrville, TX
78028, United States

Hours

Reviews

3.8
1,051 reviews
5 stars
434
4 stars
240
3 stars
181
2 stars
75
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff and others reporting rudeness and unprofessional behavior.

Food Freshness

While many customers enjoyed hot and fresh food, there were numerous complaints about cold, old, or improperly prepared items.

Cleanliness

The restaurant was noted for its cleanliness, particularly in the dining area and restrooms, although some reviews mentioned issues with dirty conditions.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, indicating a need for improvement in order fulfillment.

Pricing

Customers expressed concerns about high prices relative to the quality of food, with some feeling that the value did not meet expectations.
  • AM
    Andrew Marbury
    Feb 23, 2026
    1.0
    Not real meat don't do it
  • SS
    Stacy Staggas
    Feb 8, 2026
    5.0
    I am sorry who thinks Amber is rude she is very loving and nice me and my family love to see her everyday in the morning and she helps the people who speak Spanish we love she people are rude to her and she says have a great day
  • AC
    Amely Culpa
    Feb 8, 2026
    5.0
    I just want to share my experience at this location we go every week maybe two or three times a week and there's always a lovely lady her name is Amber she is always very loving and kind and she's really nice she's never rude and she's really like doing anything out of her way like are you okay you know so I just want to give her a 10 out of 10 my family loves her
  • ML
    Marlin laguna
    Feb 4, 2026
    5.0
    Me encanto la attention , muy amables y el sazon fue lo más esquisito .
  • CO
    Carol Olivier
    Jan 18, 2026
    1.0
    First, I NEVER go to McDonald's but I was traveling and looking for a pitstop and thought I would grab some hot fries and get back on the road. After waiting over 7 minutes when there was no other customers inside or at the drive through (now I understand that) the clerk told me they were waiting on hot fries...2 minutes later she handed me a bag and I went to resume my travels. Wait... the fries were lukewarm at best, greasy... and back inside I went. I finally got the attention of the manager, requested a refund. McDonald's is not for me. You'll go ahead and feed your children this fast food and good luck with that. I'll keep driving right past McDonald's EVERY TIME.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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