McDonald's

3.7
1043 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2128 Sidney Baker, Kerrville, TX
78028, United States

Hours

Reviews

3.7
1,043 reviews
5 stars
428
4 stars
239
3 stars
182
2 stars
75
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported rude behavior and inconsistent service.

Food Freshness

Many customers appreciated the hot and fresh food, but there were complaints about cold or old items, particularly fries.

Cleanliness

The restaurant was often noted for its cleanliness, including restrooms, although some reviews mentioned issues with dirty conditions.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.

Pricing

Some customers felt the prices were high for fast food, while others thought they were reasonable given the quality.
  • VG
    Vee Garcia
    Jan 1, 2026
    1.0
    I am a DoorDash driver and I like to make sure the orders are filled properly and no missing items . The first girl at the counter was more than obliged to show me the order was all there before she sealed it but another employee by the name of Amber seemed to not like that request. She did not want to verify the order with me and argued with the other employee about doing so. She seemed like she was very overwhelmed working under pressure. As I was waiting several people from drive thru and dining room came to the counter and said they were missing items and told me to make sure the order was right because it never is from this store. Hence why I was verifying..
  • SD
    Stacy Davis
    Dec 8, 2025
    1.0
    Girl drive-through was rude from the get-go made me pull up to the first reserve drive-through spot and no one else was in line. I said please bring me ketchup and salt. She said OK all rude. I pulled up and waited 10 minutes for one order of fries and a spicy McChicken sandwich and the girl didn’t even put the salt or ketchup in the bagwill not be returning
  • TN
    Taides Nieves
    Nov 17, 2025
    5.0
    Riquísimo todo
  • CR
    Christine Mincel Rozek
    Oct 6, 2025
    5.0
    Comme en France... Même goût pour tous les produits
  • DN
    Dianne Najera
    Oct 3, 2025
    5.0
    Ice Coffee, Perfect!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 2128 Sidney Baker, Kerrville, TX?

The McDonald's at 2128 Sidney Baker is open daily from 6:00 AM to 11:00 PM, except Friday and Saturday when it closes at 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM, except Friday and Saturday when it stays open until midnight.