Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
813 reviews
5 stars
333
4 stars
185
3 stars
129
2 stars
66
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, particularly in the drive-thru.
Cleanliness
Many reviews highlighted unsanitary conditions in the play area and bathrooms, with several customers expressing disappointment.
Positive Experiences
Some customers praised friendly and efficient service, particularly from specific staff members, and noted that food was hot and fresh.
Mobile Order Problems
Customers experienced issues with mobile orders being ignored or incorrect, leading to frustration.
Play Area Concerns
The play area received mixed reviews, with some appreciating its presence while others criticized its cleanliness and maintenance.
- POProperty OwnershipNov 11, 20251.0I'm unwilling to patronize here anymore
- JCJavier De La CruzNov 9, 20255.0On McDonald's that we know that still has an indoor playground!
- BMBrandon MartinezOct 18, 20251.0I would like to know how to get a hold of your district manager apparently the other day they got my order wrong three times each time I spoke to a shift manager name Yasmine anytime I got a rude feedback I asked her what her will her store managers name was and she told me that she was the store manager then I asked what her district manager's number was and she told me she couldn't give it to me so please help me contact your district manager or HQ
- TMThe Wandering MusicianOct 13, 20251.0Spent 20 minutes in the drive thru to make an order. THEN spent 20 minutes being told to "Wait a moment" by the person on the intercom multiple times. I left pissed and hungry
- HRharry robbinsOct 11, 20251.0Waited for 18 minutes at drive through. Got home and got the wrong sandwich. I called and was told I had to bring sandwich back for a refund. I will never go here again. Third time. No more
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's in Kerrville, TX, is open daily from 5:00 AM to 11:00 PM, with slight variations on Friday and Saturday until midnight for drive-thru service.
When is the drive-thru service available at McDonald's Kerrville?
Drive-thru is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Does this McDonald's offer delivery and curbside pickup?
Yes, it provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food online from McDonald's Kerrville?
You can order online at https://mcdonalds.order.online/business/-5579 or via their app available on the Apple App Store and Google Play Store.
What payment methods does McDonald's Kerrville accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, the Kerrville McDonald's has a drive-thru service.
What digital rewards or promotions does McDonald's offer?
They have MyMcDonald's Rewards where you can earn points for free food. More details can be found at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby restaurants can I visit around McDonald’s Kerrville?
Nearby eateries include Wingstop, Culver's, Sonic Drive-In, Cicis Pizza, Marble Slab Creamery, and Fuddruckers, offering a range of fast food, pizza, ice cream, and burger options.
Are there nearby coffee shops close to McDonald’s in Kerrville?
Yes, Starbucks is a nearby coffee shop, perfect for grabbing a coffee before or after your McDonald's visit.
What stores specializing in mobile phones are near McDonald's Kerrville?
Nearby mobile phone stores include AT&T Store, T-Mobile, and Sprint Store, convenient for tech needs when visiting the area.