H-E-B

4.6
2890 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 300 Main Street in Kerrville, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
300 Main Street, Kerrville, TX
78028, United States

Hours

Reviews

4.6
2,890 reviews
5 stars
2,132
4 stars
499
3 stars
137
2 stars
48
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the delicious barbecue and fresh produce available at the store.

Cleanliness

Many reviews highlighted the store's cleanliness and well-organized layout.

Customer Service

While some customers reported excellent service, others experienced issues with staff responsiveness, particularly in the bakery and pharmacy.

Selection

The store is noted for its wide variety of products, including specialty items and fresh foods.

Crowding and Wait Times

Several customers mentioned the store being crowded, especially on weekends, leading to longer wait times at checkout.
  • ER
    Eunice Rodriguez
    Oct 29, 2025
    5.0
    I had a bit of a dilemma today at my local store. I accidentally dropped my credit card somewhere between fueling up and making my way into the store. I left my contact info at the Customer Service counter. After about 30 minutes, a good samaritan turned it in and the employee I interacted with called me promptly. I love my HEB!!
  • CC
    cocolovescrafts
    Oct 25, 2025
    5.0
    Loved the barbecue food at the HEB. We ordered the 3 meat plate: brisket, pulled pork and sausage with 2 sides and a sweet tea. Everything was delicious!. Great atmosphere and the personnel was very helpful.
  • DS
    Double Slime
    Oct 13, 2025
    3.0
    Obscenely crowded and loud. The parking lot is not the safest. The deli always smells of rot and less than fresh fish. I do really like their donuts.
  • DB
    Dawn Baker
    Oct 7, 2025
    3.0
    I love HEB. This store NEVER has enough cashiers on duty and I always have to wait in line on Saturday and Sunday 😕 I've complained to a shift manager and he was rude to me. Told me his hands are tied. Never got a call back from the general manager either.
  • DW
    Danny White
    Oct 6, 2025
    1.0
    I have been shopping here for 4 years and the card readers always struggle to read my card as well as a lot of them however this is the first time a manager named Heidi came over and told me she could not accept my card or enter it manually and I guess was going to send me down the road I'll start shopping elsewhere

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.