H-E-B

4.6
2900 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 300 Main Street in Kerrville, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
300 Main Street, Kerrville, TX
78028, United States

Hours

Reviews

4.6
2,900 reviews
5 stars
2,140
4 stars
501
3 stars
137
2 stars
48
1 star
74

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for its cleanliness and well-organized layout.

Customer Service

While many reviews highlighted friendly and helpful staff, some customers reported negative experiences with management and service in specific departments.

Product Selection

The store is noted for its wide variety of products, including fresh produce, BBQ options, and specialty items.

Crowded Conditions

Several customers mentioned that the store can be very crowded, especially on weekends, leading to longer wait times at checkout.

Pricing

Feedback on pricing was mixed, with some customers finding prices fair while others expressed concerns about increases in certain items.
  • DC
    DIANA CRIDER
    2 days ago
    4.0
    I LIVE my HEB! But I’m begging you…please train your baggers not to crush my food or give me a 40 pound bag full of cans. I normally would not complain as I have been shopping here for a decade… But this has been getting to be a repeated problem. Today I had to essentially repack all of my bags because my fruit was at the bottom of about 10 cans They were all just tossed in on top. Please. Thank you!
  • RH
    Richard Hoffman
    6 days ago
    5.0
    I sure wish they had that in Charleston South Carolina that is a great store
  • DD
    Denise Duggan
    Nov 29, 2025
    5.0
    Love HEB. My husband was disappointed that there were no pumpkin pies left. Go figure, two days after Thanksgiving. Certainly not HEB's fault! 🤣
  • MF
    Michael Farmer
    Nov 25, 2025
    5.0
    Always a fantastic experience!
  • ER
    Eunice Rodriguez
    Oct 29, 2025
    5.0
    I had a bit of a dilemma today at my local store. I accidentally dropped my credit card somewhere between fueling up and making my way into the store. I left my contact info at the Customer Service counter. After about 30 minutes, a good samaritan turned it in and the employee I interacted with called me promptly. I love my HEB!!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.