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H-E-B

4.5
(1836 reviews)

Business Details

(830) 896-8030
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 313 Sidney Baker Street South in Kerrville, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
313 Sidney Baker Street South, Kerrville, TX
78028, United States

Hours

Reviews

4.5
1,836 reviews
5 stars
1,281
4 stars
379
3 stars
103
2 stars
31
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praise the friendly and helpful staff, some report instances of indifference or rudeness from newer employees.

Cleanliness and Stock

Customers consistently note that the store is clean and well-stocked, with a good selection of products.

Store Size and Convenience

The smaller store format is appreciated for its convenience, though some customers miss the variety available at larger locations.

Product Quality

While most products are praised for quality, there are occasional complaints about specific items being overripe or poorly prepared.
  • SB
    Shawn Burton
    6 days ago
    4.0
    Good but always crowded
  • SB
    Sally Bartlett
    Feb 1, 2026
    5.0
    Very friendly customer service
  • CS
    Cynthia Surber
    Jan 30, 2026
    5.0
    It's always clean and have plenty of stock
  • CD
    Carl Dexter
    Jan 23, 2026
    5.0
    Nice small store.
  • LV
    L'illette Vasquez
    Jan 7, 2026
    3.0
    Little HEB had been a favorite since moving here in 2020. Their last group of mostly young holiday hires, however - their indifference to customer service that nears crossing the line into rudeness - makes the brusque indifference of infrequent assistance at Big HEB a more pleasant experience. Unfortunate.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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