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Dunkin'

3.3
(241 reviews)

Business Details

(830) 890-5798
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kerrville, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
801 Sidney Baker St, Kerrville, TX
78028, United States

Hours

Reviews

3.3
241 reviews
5 stars
96
4 stars
30
3 stars
25
2 stars
20
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Product Availability

Many reviews highlighted that the location often runs out of popular items, including donuts and ice cream flavors.

Quality Inconsistency

The quality of drinks and food was inconsistent, with several customers noting that their orders were often incorrect or unsatisfactory.

Cleanliness Concerns

Multiple customers mentioned that the store was not clean, with dirty tables and floors being a common complaint.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
  • KC
    Kyla Cormier
    Feb 20, 2026
    5.0
    Selina is incredible. Helped my kiddo feel better on a sick day. ❤️
  • CG
    Criselda Garcia
    Jan 17, 2026
    1.0
    Just went through drive through. I believe they were training a young girl but the one that was in charge.I asked for a sorted donut holes when I got back to my place, I noticed that they only gave me glazed and chocolate.I called up there
  • MA
    Mari Alvarez
    Dec 29, 2025
    1.0
    My friend and I go pretty often in the afternoon for iced coffee. Simple order. We don’t get food, ask for modifications, or any ice creams. Just coffees with cream and sugar. This time however, as we got up to the window to pay, the girl asked if we didn’t want Mangonadas instead? I looked at her confused, and smiled to not appear rude, and told her no and explained that we’d just like coffees. She tried quickly back tracking when she noticed my friend and I looked at each other. Yes we’re both Hispanic, but it felt so weird, especially since no one else was in line so it’s not as if she had our order confused with another car or had any extra drinks to give away. I get mistakes and slips of the tongue happen, but maybe talk to the staff to not make assumptions. Others may not take it as lightly..
  • MP
    Mark P
    Dec 25, 2025
    1.0
    DO NOT DRINK THE COFFEE. Taste like they didn’t clean it and over brewed old grounds.
  • JE
    Jenny Etienne
    Dec 25, 2025
    1.0
    Lately my coffee never made right Brittany always makes it right for me this place getting worse since new GM makes me not wanna come back

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kerrville, TX?

Dunkin' in Kerrville, TX is open daily from 3:30 AM to 10:00 PM.

Does this Dunkin' location offer drive-thru and curbside pickup services?

Yes, this Dunkin' location provides both a drive-thru and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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