Dunkin'

3.3
239 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kerrville, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
801 Sidney Baker St, Kerrville, TX
78028, United States

Hours

Reviews

3.3
239 reviews
5 stars
95
4 stars
30
3 stars
25
2 stars
20
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with some staff being friendly while others were rude or unhelpful.

Product Availability

Many reviews highlighted that the location often runs out of popular items, including donuts and ice cream flavors, leading to customer disappointment.

Cleanliness

Several customers noted that the store was not clean, with dirty tables and floors, which detracted from their overall experience.

Drink Quality

There were numerous complaints about the inconsistency in drink preparation, with many customers receiving poorly made or incorrect orders.

Management Issues

Customers expressed concerns about poor management and staffing, leading to slow service and frequent inventory shortages.
  • MA
    Mari Alvarez
    Dec 29, 2025
    1.0
    My friend and I go pretty often in the afternoon for iced coffee. Simple order. We don’t get food, ask for modifications, or any ice creams. Just coffees with cream and sugar. This time however, as we got up to the window to pay, the girl asked if we didn’t want Mangonadas instead? I looked at her confused, and smiled to not appear rude, and told her no and explained that we’d just like coffees. She tried quickly back tracking when she noticed my friend and I looked at each other. Yes we’re both Hispanic, but it felt so weird, especially since no one else was in line so it’s not as if she had our order confused with another car or had any extra drinks to give away. I get mistakes and slips of the tongue happen, but maybe talk to the staff to not make assumptions. Others may not take it as lightly..
  • MP
    Mark P
    Dec 25, 2025
    1.0
    DO NOT DRINK THE COFFEE. Taste like they didn’t clean it and over brewed old grounds.
  • JE
    Jenny Etienne
    Dec 25, 2025
    1.0
    Lately my coffee never made right Brittany always makes it right for me this place getting worse since new GM makes me not wanna come back
  • BR
    Bryanna Rodriguez
    Dec 2, 2025
    5.0
    Adriana C welcomed us with such a friendly face and cheerful attitude. She helped us pick out our drinks and they were all perfect! Definitely made our time there worthwhile.
  • IA
    Isael Arreola
    Nov 28, 2025
    1.0
    The opening time said 4am on the website and in the store front. I was not helped until 4:30 because they had not gotten their stuff ready.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kerrville, TX?

Dunkin' in Kerrville, TX is open daily from 3:30 AM to 10:00 PM.

Does this Dunkin' location offer drive-thru and curbside pickup services?

Yes, this Dunkin' location provides both a drive-thru and curbside pickup services for your convenience.