Numerous customers reported rude and unhelpful staff, with several instances of poor customer service experiences.
Food Quality
While many enjoyed the food, there were complaints about incorrect orders, food temperature, and inconsistent preparation of items like Blizzards.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty restrooms and tables, which negatively impacted the dining experience.
Wait Times
Customers frequently mentioned long wait times for service and food, with some expressing frustration over slow service despite low customer volume.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, particularly highlighting specific menu items like Blizzards and fries.
ST
Steven Torres
Oct 18, 2025
1.0
This place is horrible and so are the staff. The drive through person was just rude and acted like kicked her dog. Asked her to scan my phone so I can get my points and just rud she said we don't have a scanner. After getting our food we said thank you and she just closed the window and said nothing. So disappointed and as customers we should have some kind of respect.
HB
Henry Brown
Oct 15, 2025
5.0
Good food
KC
Kelley Cox
Oct 11, 2025
3.0
Enjoyed the food, we always do, but there is a young goth look girl that works there and every time we go she is very rude and isn't helpful at all. I ordered 5 different ice creams, and when she handed them to me, I asked her which was which, she made an annoyed face at me and said rudely, " I don't know", the man before who took our order was friendly. Her rudeness both time we came there will not stop us from coming back but I hope next time she has a better day and isn't rude
KK
Kamoi
Aug 9, 2025
1.0
Creepy employees who talk too much and don’t work. I threw my ice cream away without eating it because the woman who brought it out looked nasty. 🤢
SB
Scott Brewer
Jul 15, 2025
5.0
Best Blizzard since the 1968 white out blizzard in the Yukon.
What are the regular dining hours at Dairy Queen in Kerrville, TX?
Dairy Queen in Kerrville is open from 11:00 AM to 10:00 PM Sunday through Thursday, and extends to 11:00 PM on Fridays and Saturdays.
Does Dairy Queen in Kerrville have a drive-through service and what are its hours?
Yes, the Dairy Queen at 997 Junction Highway in Kerrville has a drive-through open daily from 11:00 AM to 10:00 PM.
Is Dairy Queen in Kerrville family-friendly and do they have a children's menu?
Yes, Dairy Queen welcomes children and offers a children's menu for younger guests.
Does this Dairy Queen location offer services like curbside pickup, delivery, or takeout?
Yes, this Dairy Queen provides curbside pickup, delivery, takeout, dine-in, and drive-through options for customer convenience.
Is the Dairy Queen location wheelchair accessible and do they have high chairs available?
Yes, the restaurant has a wheelchair accessible entrance and provides high chairs for children.
What types of food and beverages are served at Dairy Queen in Kerrville?
Dairy Queen serves fast food items, desserts including ice cream, and also offers coffee. They serve late-night food as well.
What is the address and contact number for the Dairy Queen in Kerrville, TX?
The Dairy Queen is located at 997 Junction Highway, Kerrville, TX 78029. You can reach them at +1 830-895-3737.
What nearby places can I visit before or after dining at Dairy Queen in Kerrville?
Nearby you can visit Pizza Hut for pizza, Dickey's Barbecue Pit for barbecue, and China Inn for Chinese cuisine, offering a variety of dining options close to Dairy Queen.
Are there any entertainment or shopping spots near Dairy Queen in Kerrville?
Yes, nearby attractions include the Green Hills Shopping Center for shopping, The Hair Company beauty salon, and Inn Pub for music and drinks.
How can nearby services like gas stations or hotels complement my visit to Dairy Queen in Kerrville?
You can conveniently fuel up at Inn Exxon gas station nearby or stay at the Inn of the Hills Hotel and Conference Center close to Dairy Queen if you're traveling through Kerrville.