Sonic Drive-In

2.9
749 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kermit, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 401 S. Poplar Street for the ultimate SONIC experience!

Location

Sonic Drive-In
401 S. Poplar Street, Kermit, TX
79745, United States

Hours

Reviews

2.9
749 reviews
5 stars
189
4 stars
107
3 stars
123
2 stars
81
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and unresponsive staff, with many stating that their orders were not taken or were incorrect.

Food Quality

Several reviews mentioned that the food was often cold, poorly prepared, or incorrect, leading to dissatisfaction.

Stall Functionality

A significant number of stalls were reported as broken or non-functional, causing frustration for customers trying to place orders.

Customer Service

Many customers experienced rude or unprofessional behavior from staff, contributing to a negative overall experience.

Mixed Improvements

Some reviews noted improvements in service and food quality compared to previous visits, suggesting potential for better performance.
  • TU
    Tisnot Urbiz
    Nov 4, 2025
    1.0
    When the girls are going to the window and passing by back and forth to see who's ordering makes me wonder what they're doing to my food.🤨
  • OC
    Oziel Cortez
    Oct 7, 2025
    1.0
    Horrible carhop lady I put her name but it’s horrible. She is so rude. Dropped all my change on the ground.
  • SC
    shane carroll
    Sep 17, 2025
    1.0
    Food was alright but i was there for 40 min before I even got the food
  • DP
    Denise Prieto
    Aug 28, 2025
    1.0
    I went to sonic to get two blue ocean coconut water and some mozzarella sticks I was in the drive through nobody would take my order I went to stall and waited and nobody took my order I finally pulled up to the window and they where just there standing one was sitting on her phone when they finally knowledge me sonic needs to do better
  • JC
    Juan Carreon
    Jul 26, 2025
    2.0
    There's not much in this town, so we gave them another chance and again like always, order is incomplete and prepare wrong, we're always missing a product and the fries are cold I ask for chili cheese fries you can see in the picture they were cold, my burger i specified no sauce they put extra sauce, I'm missing fries as all my burgers were combos, you might think it's only fries but hey I'm been charged it was 60+ dollars