Pizza Hut

Reviews

• DJ

  Doug Jones

  Oct 24, 2025
  1.0
  My wife ordered a pizza with hand tossed crust and instead they gave her thin crust, they charged her for Hand tossed crust, and she also got the cinnabon buns that were raw!
• SF

  Sue Fletcher

  Oct 21, 2025
  4.0
  Service was slow, and the environment wasn't very clean.
• DM

  Dan Matthews

  Oct 2, 2025
  1.0
  Worst service on the plant they act like your a problem that you walked in the no service what so ever will not go back
• WT

  W Txtornado

  Sep 20, 2025
  1.0
  Apparently when you complain about how rude an employee is, their solution is to ban the person who made the complaint from the store… hmm sounds like retaliation!
• GI

  G Isbell

  Sep 16, 2025
  1.0
  No Stars! but it wont let you post unless you click at least one star! There is a person working the register who is extremely rude every single time I have to deal with her, and i am not the only person she treats this way. I have witnessed it with other customers and other people have told me about it happening. When you make a complaint with the manager, nothing changes except she proceeds to be even more rude to you because you made a complaint. She will stand at the register and argue with customers, then proceed to talk about them in spanish to other people as the customer is standing there waiting; I guess she thinks they can't understand what she is saying. Well, she might want to rethink that! This is no way to treat anyone! It is atrocious behavior, very unprofessional, and uncalled for. Do you not realize that Domino's is opening a new location here in Kermit? This rude employee will for sure help Domino's take away your customers. Keep letting this employee treat people this way and she will run off all of your customers! She does NOT need to be at the front register whatsoever! This is not the type of person customers should have to encounter when they walk in the establishment. It is not that difficult to acknowledge a person standing by the register.... "Hi, give me just a moment please.." or "Hi, what is the name of the order you are picking up? Ok, it is not ready yet. It will be just a bit." If a person cannot pick up this simple skill of common courtesy, do NOT have them at the front register; I would say greeting customers but she NEVER greets the customers. She acts as if the customers are burdening her. I run an office full time during the week. There is no way an employee with this attitude would last a week, let alone, however long this person has been with the Kermit location. No matter what type of business it is, the customers are your lifeline; without them, you would not have a job! No customers=no revenue=no profit which eventually adds up to a business shutting down. So, customer service matters! And this person has no customer service skills at all!!

Frequently Asked Questions About Pizza Hut