About
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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
359 reviews
5 stars
127
4 stars
56
3 stars
45
2 stars
25
1 star
106
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including long wait times, wrong orders, and unprofessional staff behavior.
Food Quality
Customers frequently complained about cold, stale, or improperly prepared food, particularly fries and burgers.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, including trash and unclean tables.
Staff Attitude
While some customers noted friendly staff, many reported rude or indifferent service, particularly during busy hours.
Operational Issues
Customers expressed frustration with inconsistent hours, drive-thru availability, and overall management of the location.
- HPHillary PuenteNov 8, 20251.0Every-time i go the staff is rude. They employees act as if they don’t want to be there or as if they are being forced to work there. About a week ago i accidentally gave the employee at the drive through the wrong mobile app code on accident and the employee proceeds to flip me off at the window. I also want to include these pictures of my drinks for my past visits. They never fill my drinks up or put any ice in them.
- PLPatrick LewisNov 8, 20251.0So in the morning, they’re great. But at night extremely horrible attitude bad act like they don’t wanna be at work unless you order through the app I asked for a double quarter pounder with Mac sauce, no ketchup, no mustard. Before I finish my order, the individual was asking me about my size. The fries were cold. The burger was cold. This is the only McDonald’s in Kermit. Can’t do nothing about it and they know that, but I will continue to leave a bad review whenever I get bad service I promise you that and I won’t be eating there anymore and I’ll continue to go order food and leave a review
- RRRandyNov 2, 20251.0Horrible service Zero respect for customer Forced drive through
- DVDarth VaderOct 18, 20251.0McDonald's sucks, the service normally sucks, but I was hungry and there ain't sheet to eat in Mentone
- MCMiguel CortesOct 6, 20251.0Bad service from McDonald night shift not doing there job right never received my order waited 1 hour for my food to arrived and they never delivered it that's very unprofessional of them for not letting me know and now I gotta wait 3 to 5 business day for my refund that's bull.... It wasn't much wat I ordered but my kids really was depending on the tote of cookies and pumpkin pies and 10 piece chicken nuggets I will never get McDonald's again worst service I've ever had
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Kermit, TX?
McDonald's in Kermit, TX is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What time does the drive-thru at McDonald's open and close?
The drive-thru operates from 5:00 AM to 11:00 PM daily, except on Fridays and Saturdays when it closes at midnight.
When is McDonald's delivery service available?
Delivery is available every day from 5:00 AM to 11:30 PM.
Where is McDonald's located in Kermit, Texas?
McDonald's is located at 902 TX-302, Kermit, TX 79745, USA.
Which payment options are accepted at McDonald's Kermit?
McDonald's Kermit accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Kermit have a drive-thru and free WiFi?
Yes, this McDonald's location offers a drive-thru service and free WiFi for customers.
Can I order food from McDonald's Kermit through a mobile app?
Yes, you can order via the McDonald's app available on both iOS and Android platforms or through their online ordering link.
What nearby hotels can I stay at when visiting McDonald's in Kermit?
Nearby hotels include Holiday Inn Express Kermit, Cobblestone Inn and Suites, Southern Inn and Suites Kermit, and 302 Lodging, making it convenient for travelers to dine at McDonald's.
Are there other food options near McDonald's in Kermit?
Yes, there are nearby dining options like Dunkin' cafe, Chester's Chicken, Doña Liz Mexican & Cuban food, Sabor a Mi, Gossip Corner Place, and Stuffing Box Steakhouse.
Where can travelers refuel or shop for convenience items near McDonald's?
Travelers can visit nearby locations such as Flying J Travel Center and Love's Travel Stop for gas, convenience goods, and truck services.