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McDonald's

3.2
(380 reviews)

Business Details

902 TX-302, Kermit, TX
79745, United States
(432) 586-2735
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
902 TX-302, Kermit, TX
79745, United States

Hours

Reviews

3.2
380 reviews
5 stars
137
4 stars
58
3 stars
50
2 stars
26
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during night shifts, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, causing frustration among customers.

Food Quality

Customers frequently complained about cold, stale, or improperly cooked food, particularly fries and burgers.

Cleanliness

Several reviews noted that the restaurant was not well-maintained, with dirty tables and unsanitary conditions reported.

Staff Attitude

While some customers praised individual staff members for their friendliness, overall sentiment indicated a lack of motivation and poor customer service from many employees.
  • JB
    john bacon
    Feb 22, 2026
    1.0
    Everyday you will wait 20 minutes even if you only order a mcchicken
  • AC
    Angela Cramer
    Feb 6, 2026
    2.0
    Nuggets weren't cooked fully still slightly frozen in middle.
  • BW
    Brandon Williams
    Jan 21, 2026
    3.0
    Its always one item missing when me and my family go but the food is cooked good.
  • VS
    Victor Vigil Sr
    Jan 16, 2026
    4.0
    I would like to commend Vincent. That young man took my order with patience. My order was chaotic and he got me through it with ease. He went the extra mile when he didn't have to, you need more employees like this gentleman. Thank you sir.
  • JC
    Jay C
    Nov 26, 2025
    1.0
    Order was made wrong 4 times watched them rewrap my wrong order in a new wrapper then sent it back down the line for another customer. Staff and the manager were very rude talking crap in Spanish thinking I wouldn't understand. Absolutely worst McDonald's I've been too. Check your order before leaving!!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Kermit, TX?

McDonald's in Kermit, TX is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

What time does the drive-thru at McDonald's open and close?

The drive-thru operates from 5:00 AM to 11:00 PM daily, except on Fridays and Saturdays when it closes at midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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