Dairy Queen

3.4
576 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
422 South Poplar Street, Kermit, TX
79745, United States

Hours

Reviews

3.4
576 reviews
5 stars
196
4 stars
119
3 stars
94
2 stars
52
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting 30 minutes or more for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Food Quality

While some customers enjoyed the food, others noted issues with freshness and preparation, particularly with certain menu items.
  • JA
    Jesus Alanis
    2 days ago
    1.0
    Do not come here unless youre ready to wait a long time for your food and still get your order wrong.
  • JM
    Justin Monsivais
    Nov 24, 2025
    1.0
    If you order food at 9am expect it ready at 9am…of the year 2099. Okay I confused????? This is my experience. If I order ahead on the app and it gives me a pickup/ready time and then I arrive to them saying I haven’t made it yet with only 2 people dinning in and already eating and no line for the drive through, than what on EARTH were you doing this whole time. 😑 And then to top it off, “the cherry on top” you make my order wrong and forget to give me my Fries. 😭 What a joke. 🤡 Definitely coming back tmr. 💀
  • TR
    Thalia Rodriguez
    Oct 24, 2025
    1.0
    The manager treated me extremely badly and said that he simply did not want to serve me. Extremely bad service. I will never come back here again. I do not understand how they can have those people working in customer service. 🤦🏻‍♀️🤦🏻‍♀️ I recommend that you do not go there. They have very bad service, honestly.
  • CA
    Chris Adams
    Sep 2, 2025
    2.0
    You know they call it fast food but sitting in a drive through with only 3 cars and waiting 20 minutes or longer is crazy. Tried it 3 times now to make sure it wasn’t just a 1 time thing. This is a poorly run chain.
  • CS
    cheyenne swanson
    Aug 11, 2025
    1.0
    takes forever doing literally anything, foods dry, horrible service

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Kermit, TX?

Dairy Queen is located at 422 South Poplar Street, Kermit, TX 79745.

What are the operating hours of Dairy Queen in Kermit?

Dairy Queen in Kermit is open daily from 10:00 AM to 10:00 PM.