Many customers reported issues with food quality, including stale buns, cold items, and poorly prepared meals.
Service Issues
Several reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.
Cleanliness
Multiple customers noted that the restaurant was dirty and in need of thorough cleaning.
Friendly Staff
Despite the issues, many reviews praised the friendliness and helpfulness of the staff.
Inconsistent Experience
Customers experienced a mix of good and bad visits, with some enjoying their meals while others were disappointed.
RH
Robert Hernandez
Oct 24, 2025
2.0
I took my family to have a burger and a blizzard. My burger was absolutely not prepared fresh. I've dined at many Dairy Queens and have always loved the way the burgers came neatly prepared with fresh vegetables and stacked ever so gentle with detail. And that's been my experience until today. Burger buns where smashed flat the meat was cold and vegetables were withered extremely slimy. My wife insisted that I asked him to remake it and I should have. I was just too angry wondering why someone felt that it was okay to present this to their guests.
DB
Danielle Betz
Oct 17, 2025
1.0
Everything except the quality of the blizzard was fine, except them telling me that it was right. There was zero crunchee toffee in my caramel toffee cookie dough blizzard. That was extremely disappointing. If you bring back the butterscotch or orange dipped cones, I may come back, but this was probably my last time.
JJ
Jamie
Oct 14, 2025
1.0
Two days in a row at 5pm I ordered a #2 add mayo a jalapeños
Both days I got a single meat with nothing but mayo a jalapeños. I explained it clearly the 2nd day. Went inside. I should have checked it before driving away. I never go
Employees were loud laughing and playing because their computers were down.
ML
Marilou Longoria
Sep 22, 2025
5.0
Delicious food. One particular employee was so helpful, friendly, and hard working!!