Tom Thumb

4.3
644 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 1000 Keller Pkwy, Keller, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (817) 337-8030. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
1000 Keller Pkwy, Keller, TX
76248, United States

Hours

Reviews

4.3
644 reviews
5 stars
399
4 stars
134
3 stars
43
2 stars
19
1 star
49

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Customer Service

Feedback on staff was mixed; while many highlighted friendly and helpful employees, others reported rude service and poor management.

Product Quality

The quality of bakery and meat products received positive remarks, but there were complaints about expired or poor-quality produce.

Pricing Issues

Several customers expressed dissatisfaction with pricing strategies, feeling misled by promotions and noting higher prices compared to competitors.

Checkout Experience

Many reviews criticized the checkout process, citing long wait times and insufficient staffing at registers.
  • JA
    Jose Avila (AvesGames)
    Nov 17, 2025
    5.0
    Went to pick up some beer to celebrate my birthday that night, and when the cashier, Nicholas, noticed it was my birthday while checking my ID, he bought me a candy bar out of his own pocket. He definitely deserves commendation for that, will definitely be back again!
  • AM
    Ashley McBride
    Nov 11, 2025
    5.0
    Always have what I need Staff is very nice and helpful
  • HH
    HyunJung
    Oct 30, 2025
    5.0
    Very clean and high quality
  • MH
    Michelle Hartman
    Oct 10, 2025
    1.0
    Check your receipt before you leave the store. They have the most dishonest computer purchasing. And it ahs been this way for years. Example they have Quaker instant oats on sale for $1.00, limit ten. Even though it said nothing about a coupon I've been to his fight before. I went online, and sure enough there was a digital coupon that I selected. I sent my husband, with list, which was my bad. He came home and they'd charged him over $30.00. I sent him back and they told him that coupons selected on home computers were not recognized on their system. You have to load their app on your phone and get the coupon. And the signs by the products if you believe those than I have a bridge I'd like to sell you. And the price labels on the meat is rigged so you have trouble finding what is on sale. I had to have one of the meatcutters explain the trick to me. But here SHOULD NOT BE A TRICK! I love their bakery products, and their meat, but they will screw you out of anywhere from 10.00 to 50.00 when you go in. No cake is that moist.
  • TR
    Tyler R
    Oct 8, 2025
    1.0
    Used to go here all the time. Now they have some weird digital coupon thing where you have to shop for the same items twice, both digital and in store, just to get what other stores charge. Miss me with that. See y’all in a couple years if you’re still open and maybe you aren’t pulling that nonsense anymore.

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!