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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Keller, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 771 Keller Pkwy for the ultimate SONIC experience!
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or incorrect items.
Management Concerns
Several customers expressed dissatisfaction with management's response to complaints and overall management practices.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted good experiences with drinks.
AL
Amy Lawry
Dec 17, 2025
5.0
The servers are very nice and always smile. I love my burgers and drinks a certain way and it takes a few explanations on the intercom. I'm sure it's not as clear when I talk into it the speaker. It all comes out fine however.
DW
Darian Wolfe
Dec 5, 2025
5.0
Literally the fastest food I've ever received. Decked out for christmas with a toy drive as an added bonus
LS
Lauren Smith
Nov 2, 2025
1.0
I've never felt the need to leave a review before, but somehow they messed up every single item I ordered. Honestly one of the worst fast food experiences ive had. Ordered the green apple bubble slush, and got a completely different flavor. We also ordered 2 grilled cheeses, which were basically raw, the bread was barely colored and the cheese wasn't melted (we literally had to microwave it). I also ordered the garlic butter bacon cheeseburger, and could only eat half of it... I normally like it but it was just terrible. And finally the fries, which were the only things that actually tasted good. Unfortunately, the box only came about half full.
Even though this place is normally good, i've kind of been scarred from going back. What a complete waste of money.
YA
Yvette A.
Oct 9, 2025
1.0
Terrible service. Terrible food. Waited almost 30 minutes for cold food. I never leave reviews, this was ridiculous. It wasn’t even a busy time either.
MA
Michael Ardizzone
Oct 6, 2025
4.0
The double bacon cheeseburger super sonic is nice and big. Put some onions and it and your golden.