Numerous customers reported slow and inattentive service, with long wait times for food and drinks.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items.
Staff Performance
While some servers received praise for their attentiveness and friendliness, others were criticized for lack of engagement and professionalism.
Cleanliness Concerns
Several customers noted issues with cleanliness, including dirty tables and unsanitary conditions.
Mixed Experiences
Some customers had positive experiences with specific servers, but overall sentiment indicated a decline in service and food quality.
RM
Ricardo cinta Martínez
4 days ago
5.0
Bueno para regresar
KT
Kelly Turner
Dec 23, 2025
1.0
Came here with the sole purpose of blessing someone with a huge tip for Christmas. Wasn't given the opportunity, because me and my 2 young sons don't look like a very lucrative table, so we were completely ignored for over 10 minutes. The 6-top who came in after us was greeted. Way to make your guests feel welcome, Y'all. Merry Christmas.
JG
Jim Gasson
Dec 19, 2025
1.0
Ate boneless wings and fries. The wings had a hard crunchy coating that needed to be cut with a knife. The breading was hard, crunchy and chewy, not in a good way. The chicken was dry, chewy and flavorless. ALL the flavor came from the hot sauce covering. The order of fries was unacceptionally small and flavorless. Myself and a friend were the only customers at around 1:00 p.m. which may indicate previous customer satisfaction. He had fried pickles. I took a small bite out of one and the entire pickle slid out from the fried coating. The manager made things right an indicated items were received frozen from a central supplier and there could be a quality issue. Needless to say I will not be returning. There are way too many other restaurants in the area that may better deserve your business
RO
Ruben Ortiz
Nov 22, 2025
1.0
Worst buffalo wild wings i been too. Never again will we go here again... waitied over 25 mins for our food and they finally bring it. And u wouldnt believe how cold the food was... so i told our waitress and she take to the back and we had to wait another 20 mins for the order to be messed up again...not once were we offer refrills.. worst experience ever.
ZB
Zoann b
Nov 12, 2025
1.0
This was honestly one of the worst restaurant experiences I’ve had in a long time. We sat down and waited forever for someone to even come take our order. The only reason we were helped at all was because we flagged down another server, the only one who actually seemed to be working and keeping her tables happy. She said she’d find our waitress, came back later and said she couldn’t, but that she would take care of us herself. Then suddenly our original waitress appeared, told the helpful lady we were her table, and took over. I wish she hadn’t.
Our waitress had terrible customer service from the start. We ordered right away — Dr Pepper, a beer, a water, fried pickles, and two wing orders (10 bone-in and 6 bone-in). Drinks came out… minus the water (that we never got) Then we waited forever for the food. We watched a table that sat down 20 minutes after us get multiple mixed drinks, their appetizer, full meals, and even their check before we got our food.
When the food finally came out, it was cold to the touch. Trying to find our waitress to fix it was another waiting game, and when we did tell her, she gave us a look like it was somehow our fault. She took the food back and we finally could eat.
To top it off, the first helpful waitress accidentally brought burgers to our table that weren’t ours, clearly annoyed, and we overheard her tell our waitress, “Dude, you rang it up under the wrong table.” That pretty much summed up the whole night.
We normally tip 25%, but this time we didn’t, and honestly felt bad about it, but the service and food were that bad. I’ll never come back here, not just because of the awful service, but because I got sick later that night and threw up the chicken. I’m not expecting fine dining I mean… it’s buffalo wild wings. But at least decent food and for a waitress to tend to her table.