Arby's

3.5
685 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1101 South Main St, Keller, TX
76248, United States

Hours

Reviews

3.5
685 reviews
5 stars
258
4 stars
141
3 stars
101
2 stars
59
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor management.

Food Consistency

Food quality is inconsistent; some customers enjoy fresh and well-prepared meals, while others receive cold or poorly made items.

Cleanliness

The establishment is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

There are frequent complaints about incorrect orders, leading to customer frustration and dissatisfaction.

Value for Money

Customers express concerns about rising prices and the perceived value of meals, with some feeling that portions do not justify the cost.
  • JG
    JR. Gutierrez
    Jan 4, 2026
    4.0
    We use a coupon we get on the mail we decide to try this location,Place is ok , music was a little loud for our taste ,need better cleaning, ( restrooms tables and floors dirty) service was good ,staff was very friendly , food was good, complete and on time , is always room for improvement I'm sure the management will pay attention and do better . That's the goal of our reviews Will be back for sure.
  • BS
    Braydon Southern
    Dec 23, 2025
    3.0
    The food good apple pie shake 👎
  • MB
    Matt Botkin
    Dec 18, 2025
    1.0
    This Arbys has gone to SHIT!!! Been going here over 20 years and I will never go there again after tonight, the last few times I have gone, the front window employee's are either rude or don't know how to do their job. I agree that everyone should get a chance but Arbys is 0 for 2 on employee's. Tonight for example, I ordered 1 meal classic roast beef,crinkle fries and a drink. Somthing simple and easy for Arby's since that's what they are known for. Well guess that was to big of a task for their employees. I was the only car at that time. I was at the window for 28 minutes until I ask what's going on. As the guy grabs the box that I have been staring at for 15 minutes and gives it to me and let me add i am watching the cook put all this food in the microwave so no telling how old or long its been sitting out. Than wants to play dumb like it's not his fault. I will be blasting this Arbys on every social media, calling the main office to report this location. Arbys do better, you say you got the meats, well you need to get employee's that knows how to do their jobs. Horrible place DO NOT EAT HERE!!!
  • XX
    xavier
    Dec 18, 2025
    2.0
    Always takes forever to prep the order
  • RH
    Ryan Hayes
    Dec 6, 2025
    5.0
    This store has gotten much better. Used to dread going here to fulfill my guilty pleasure because it was always super slow, never knew what you were getting quality wise, as of late my experiences have been much improved. Great job.