Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kaufman, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2233 South Washington for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
678 reviews
5 stars
232
4 stars
156
3 stars
91
2 stars
44
1 star
155
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 30 minutes, even when few cars were present.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Numerous customers complained about cold food, overcooked items, and poor ingredient quality.
Staff Attitude
While some staff were noted as friendly, many reviews mentioned rude or unprofessional behavior from employees.
Management Issues
Several customers expressed dissatisfaction with management's handling of complaints and overall operational inefficiencies.
- BABeverly AidDec 31, 20254.0These poor folks... the ap wasn't working. The screen wasn't working. The credit card reader wasn't working... the chilli dog was delicious though!
- JBJumpy BallaDec 31, 20255.0Such a great place food came out great people were very nice and friendly I will be coming back very good.
- SBShy BrookeDec 28, 20251.0Ordered a large cheese sticks with my food and i am very disappointed. They were hollow and tasted burnt for the one I bit into what has happened to this place
- GBGal BurusDec 21, 20255.0The speaker was picked up pretty quickly and the lady who took my order was very sweet. It took about 5 minutes for my order and everything was correct, looked & tasted good
- SPSteve PoffDec 20, 20251.0Was there this morning 12-20-25 ordered breakfast breato and it had not meat and all on it and ordered a breakfast sandwich and again no meat.... this place is ran down. I don't recommend anyone going there !!!!!!