Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,586 reviews
5 stars
586
4 stars
285
3 stars
275
2 stars
134
1 star
306
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru and curbside pickup, with waits often exceeding 30 minutes.
Order Accuracy
Frequent complaints about incorrect orders, including missing items and wrong food, were noted by several customers.
Staff Professionalism
While some employees received praise for their friendliness and professionalism, others were criticized for being rude and unhelpful.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the dining area and restrooms, with some customers describing the restaurant as dirty.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or old food, and issues with food preparation.
- MLMaria LeonNov 16, 20251.0Service absolutely horrible! There’s no one at the front counter to take your order. We were the second people that submitted our order and the lobby got full quickly and they took forever to get our order out as they proceeded and made everyone else. Definitely won’t be back.
- SWSam WallsNov 11, 20252.0“Is that all… is that all… is that all” I shouldn't have to hear this phrase after every single thing I order. Please work on that!
- JRJessica Calderon RamirezNov 10, 20251.0This McDonald's is the worst I have ever been to. It always has lines wrapped around because wait times are horrible. Not only that, their inventory is always lacking. I drove by during the week and ordered a Coca Cola and they said they were out. I never give them my business anymore, I either drive to Crandall, Tx where service is fantastic or go to Whataburger in town.
- DDDylan DelpNov 8, 20251.0Ordered through the mobile app. Went to curbside to wait. Took over 30 mins and I finally had to go in to get my food. Then when I finally get it food was cold.
- BBBellaOct 29, 20255.0I came in a around week ago and i really didn’t like how impatient the customers were, i was waiting for my food and they were acting like they were the only ones who needed their food the second they ordered it but this one employee handled it very well, Anthony took my order and even though people were yelling at him he remained calm and didn’t let it affect how he was taking my order. He showed a very high level of professionalism for someone who looks like they’re still in school
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Kaufman, TX?
McDonald's in Kaufman, TX is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What delivery options are available at this McDonald's?
Delivery is available daily. McDonald's offers delivery service from 5:00 AM to 10:45 PM Monday through Thursday, 5:00 AM to 11:45 PM on Friday and Saturday, and 6:00 AM to 10:45 PM on Sunday.
Can I order McDonald's for curbside pickup at this location?
Yes, McDonald's in Kaufman offers curbside pickup as part of their pickup and delivery services.
What payment methods does this McDonald's accept?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's in Kaufman, TX located?
It is located at 2215 So Washington, Kaufman, TX 75142, United States.
Are there any gas stations near this McDonald's?
Yes, nearby gas stations include Valero, Shell, and Sal's Convenient Store which also offers ATM services. Customers can fuel up before or after visiting McDonald's.
What other fast food or restaurants are near McDonald's in Kaufman?
Nearby dining options include Pizza Hut, Dairy Queen, DQ Restaurant, Moon's Fried Chicken Cafeteria, and Roma's Italian Restaurant, offering a variety of cuisines for visitors.
Are there any banks or ATMs close to this McDonald's?
Yes, PNC Bank and BBVA Bank are nearby and provide ATM services, convenient for customers who may need banking while visiting McDonald's.
Does McDonald's in Kaufman provide free WiFi and mobile ordering options?
Yes, this McDonald's location offers free WiFi along with mobile ordering services through their app and website.