Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,601 reviews
5 stars
589
4 stars
286
3 stars
276
2 stars
134
1 star
316
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during peak hours, with many experiencing delays of 20-30 minutes for their orders.
Customer Service
Numerous reviews highlighted poor customer service, with complaints about rude staff and unprofessional behavior from employees.
Order Accuracy
Many customers noted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned that the food was often cold or of poor quality, with some customers expressing dissatisfaction with the freshness of the items.
Cleanliness
There were complaints about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
- KGKatelynn Gaston3 days ago3.0Food is generally good for being McDonalds. Don’t order on the app unless you want to wait 30+ minutes. What’s the point of ordering on the app if you have to wait so long to get your food?
- JWJoan WatkinsJan 3, 20261.0Heidi is so rude. Talking under her breath and calling customers liars. I was eating in the restaurant and saw two instances of her causing issues and the managers did nothing when confronted. Pathetic.
- MLMarshall LawJan 2, 20261.0TERRIBLE service. girls on night shift would rather TALK than get orders out. I always hear the main manager being rude to the employees, I consistently wait 25+ minutes for my food, ALWAYS understaffed, and all the work ends up falling on one or 2 people. No WONDER this McDonald’s has a 3.4 star rating, and no WONDER there’s always new employees every 3 months. I wouldn’t eat here again if I had free food for LIFE
- KMKaila MosleyDec 29, 20253.0Sat in line for 20 minutes just for a cheeseburger then I get it and it looks like someone let their 2 year old make the orders and everything is cold.
- JBJason BeanDec 20, 20251.0Heidi is the rudest person I’ve encountered in customer service in quite some time. Maybe try another industry where you don’t interact with people. Just a suggestion
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Kaufman, TX?
McDonald's in Kaufman, TX is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What delivery options are available at this McDonald's?
Delivery is available daily. McDonald's offers delivery service from 5:00 AM to 10:45 PM Monday through Thursday, 5:00 AM to 11:45 PM on Friday and Saturday, and 6:00 AM to 10:45 PM on Sunday.
Can I order McDonald's for curbside pickup at this location?
Yes, McDonald's in Kaufman offers curbside pickup as part of their pickup and delivery services.
What payment methods does this McDonald's accept?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's in Kaufman, TX located?
It is located at 2215 So Washington, Kaufman, TX 75142, United States.
Are there any gas stations near this McDonald's?
Yes, nearby gas stations include Valero, Shell, and Sal's Convenient Store which also offers ATM services. Customers can fuel up before or after visiting McDonald's.
What other fast food or restaurants are near McDonald's in Kaufman?
Nearby dining options include Pizza Hut, Dairy Queen, DQ Restaurant, Moon's Fried Chicken Cafeteria, and Roma's Italian Restaurant, offering a variety of cuisines for visitors.
Are there any banks or ATMs close to this McDonald's?
Yes, PNC Bank and BBVA Bank are nearby and provide ATM services, convenient for customers who may need banking while visiting McDonald's.
Does McDonald's in Kaufman provide free WiFi and mobile ordering options?
Yes, this McDonald's location offers free WiFi along with mobile ordering services through their app and website.