Dunkin'

Reviews

• AM

  Audrey Moore

  Nov 16, 2025
  1.0
  I am a barista myself, and I am GenZ so I hardly ever complain or go so far as to write a review unless it’s just that bad. Firstly, one of the employees was in the middle of the another order but another employee insisted on taking my drink orders to get ahead or something? And they continued to do it with the person after me before I finished checking out. I asked for a hot peppermint mocha, and the employee seemed to have never heard of this before as I’m looking at its feature on the menu board above our heads. She asked me if I wanted a peppermint mocha matcha. I said no, I wanted a peppermint mocha, and so she was like oh, so a latte- which is not a mocha but I just said yes so I’d get the espresso. She didn’t put any whip or the other toppings on, and told the cashier it was a hot cocoa. Again, I asked if it was a mocha with espresso. Finally, the cashier begins flipping through a book struggling to find the right barcode to charge me, and then lo and behold they don’t take tap pay. Only Walmart pay or card- to be fair, that’s on me for assuming and not having an actual card, but it really was the last straw that broke the camels back. I huffed and puffed and said, “oh my god, never-mind then.” And just walked out without my drinks. It was a mess, and yet another reason I never go to Dunkin unless I’m desperate. This was at 8:30 or so, Sunday morning, November 16th.
• RW

  Rob Wolf

  Nov 11, 2025
  1.0
  The owner of this Dunkin location does not honor veterans! No free donuts for Veterans at this location. When Dunkin did it nationwide. Shame on whoever owns this Dunkin
• JR

  Jennifer Robles

  Aug 9, 2025
  1.0
  Went to Dunkin’ for an iced coffee, but they had none brewed. My cup sat out melting, and when they offered something else, they used the same watered-down cup. Very disappointing for such a basic item.
• DD

  DianaPGF

  Apr 27, 2025
  3.0
  Soo, I was craving the jelly munchkins since yesterday. I get 10 of them and they literally do not have that much jelly. And I know they usually have more because I have been to other Dunkins and they have a lot more jelly. The service was okay, they don’t have food here just donuts (just letting you know).
• KJ

  Kathleen Jackson

  Apr 16, 2024
  5.0
  We’re so siked to have a Dunkin in Kaufman! Customer service was wonderful on our 1st trip. Our drinks were made quickly and the donuts are so fresh & yummy :)

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