Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Katy Subway® Restaurant at 2750 FM 1463 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Scamming, automatically added a tip, while a sign saying $5.99 for a footlong turns out to be $10.00. Don’t come here
BT
Brandy turner
Mar 23, 2026
5.0
Played hip hop inside and the guys made the vibe so much different. Food is always great but you can tell when ppl make your sandwich with care. Def coming back here.
RA
Ryan Ayres
Feb 13, 2026
1.0
This location is probably the worst subway I have ever been to. Two people working and looked completely lost. They don’t greet you at all when you come inside. I placed a mobile order that said it would be ready at 11:20 , I sat and waited while they helped a customer. Only to find out they hadn’t even started my order. I was able to walk out the door at 11:40. They simultaneously didn’t greet the next person after me, and proceeding to make their sub order that wasn’t a mobile order suppose to be done 20 minutes prior. So while they tried to make my sub, they were making hers at the exact same time and going back and forth between the two subs.
The older gentleman was very rude and asked me like 10 times if this was my order. He is difficult to understand. The younger man was at least presentable and seemed nice.
I’ll drive an extra five minutes to avoid this place
RH
Rachel Hollywood
Jan 26, 2026
1.0
DO NOT ORDER HERE!!!
When I got there, one of my items were unavailable. She was unable to communicate because she didn’t speak English, so I asked to speak to a manager because I just wanted my money back. After she called her manager, he explained the employee didn’t know how to do a refund and that I would have to do it on the app. After five minutes of back-and-forth and him not giving me a refund he said that he would do it, but it would be later.
When I got home, both of our sandwiches were completely wrong and missing items. When I went to call the number on the receipt, it says the number isn’t available and when I looked up the number on Google the automated messages in Spanish.
SJ
Shamara James-Gibbs
Dec 3, 2025
1.0
I’ve been a long-time customer at Subway, but this was by far the worst service I’ve ever received. I went in wanting to get a salad, and there was no one at the counter. It took the employee a while to come out, and when she did, she seemed completely uninterested in preparing my food with any care.
I asked her politely to slice my vegetables and she only sliced the tomatoes and cucumber. When it came to the turkey, she just piled it onto the salad without cutting it down as I had requested. I asked again, and she gave me an attitude. I almost left right then, but I was in a hurry to get home to my kids.
Then, I asked for extra cheese, but instead of slicing it, she just piled squares on top of the salad. When I requested ranch dressing, she only filled half the cup and then just walked away without offering to properly top the salad.
Overall, the service was rude, and the employee clearly didn’t care about making the salad with any thought or attention to detail. I won’t be coming back to this location, and I hope they improve their customer service. It’s a shame, especially for a place that’s supposed to serve fresh, made-to-order food."
The Subway restaurant is located at 2750 FM 1463, Suite 260, The Shops at Firethorne, Katy, TX 77494.
What are the opening hours of the Subway at The Shops at Firethorne?
The Subway is open daily from 8:00 AM to 9:00 PM.
Does this Subway offer in-store dining?
Yes, this Subway offers dine-in services in the restaurant.
Can I order delivery or curbside pickup at this Subway?
Yes, the Subway offers in-store pickup, curbside pickup, and delivery services for your convenience.
What meals are served at the Subway in Katy?
Subway serves breakfast, lunch, and dinner meals at this location.
Does the Subway at The Shops at Firethorne provide catering services?
Yes, catering services are available to help with your event or group needs.
How can I view the Subway menu or place an order online?
You can view the menu and order online by visiting https://subway.com/en-us/restaurant/56393-0/menu/.
What nearby places can I visit before or after dining at Subway?
Nearby you can visit De Bakery Donuts for breakfast treats, or Baskin Robbins for ice cream and smoothies to complement your meal.
Are there medical facilities close to Subway in The Shops at Firethorne?
Yes, Memorial Hermann hospital and Shailaja Kancherla MD, a pediatrician, are nearby for any medical needs.
Where can I find other useful services near Subway at The Shops at Firethorne?
Nearby services include Katy Screens, a furniture and building supply store, and Deja Vu Optometry for eyewear and vision care.
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