Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Katy Highschool Theatre came to this location and the service was amazing. They got our 29 orders in very quickly and efficiently. Their store Manager Nettie was super helpful and offered to do a spirit night for us. We are looking forward to coming to this location again!
LP
Leonor Picott
3 days ago
1.0
I had a terrible experience at Smashburger. I waited 27 minutes for my order, only to be given the wrong hamburger—and on top of that, the staff had a rude attitude when I pointed it out.
What made it even worse was seeing a group of students who arrived about 10 minutes after me get their food and finish eating before I even received mine. That’s completely unacceptable and shows a lack of organization and customer care.
Between the long wait, incorrect order, and poor service, this was a very frustrating experience. Definitely not what I expected, and I won’t be coming back.
SS
Stefi Suárez
Apr 4, 2026
5.0
This was our first time eating smash burgers and they were quite tasty, the place doesn’t look like much on the outside but the inside is such a nice place with good staff and good food.
ML
Mo Eats Life
Apr 1, 2026
5.0
You wouldn’t think a place called Smashburger would get shrimp right, but man… they were hitting.
That Scorchin’ Shrimp basket was legit. Then they broke my heart and told me it was a limited run for Lent and it’s getting 86’d. Damn shame. that needs to stay on the menu. It was shrimpin’.
Now, I’ve got two gripes, and they have nothing to do with the people or the food—the service was top notch. These feel more like corporate decisions.
First gripe: the way the food is presented. The wire baskets look cool, but they’re not practical. There’s just a sheet of paper between your food and the table or worse, your lap, or your belly. I’m not a messy eater, but that burger was so stacked that once I pulled the pick out, it fell apart and made a mess. I don’t think I’ve ever used that many napkins on a burger before.
Still a damn good burger, just messy.
Second gripe: and I can’t believe I’m about to say this… there was too much bacon.
Yes, I said it. Too much bacon. Even for me.
That Colorado Burger was very bacon-forward, and the combo of bacon + burger was just a lot. Flavor was good, don’t get me wrong—it was just a lot. And yes I know I paid extra for the bacon as it doesn’t come with it but something bout pepper jack cheese, grilled peppers just screamed add bacon so I did.
Overall: great service, good food, bring back the shrimp, and maybe rethink the basket situation.
VY
Vanessa Yanez
Mar 24, 2026
5.0
Came to try the shrimp basket with a coupon. It was really good! When she brought me the food we actually found out that the sauce has horseradish and she saved me from having an allergic reaction! Super caring and friendly.
What type of food does Smashburger in Katy, TX specialize in?
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular dining hours for Smashburger in Katy, TX?
Smashburger is open Monday through Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:30 PM.
Does Smashburger in Katy offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services.
Can customers order Smashburger’s menu online or via an app?
Yes, customers can order online through Smashburger's website or via the Smashburger app available on the Apple App Store.
Is Smashburger in Katy wheelchair accessible and family friendly?
Yes, Smashburger has wheelchair accessible entrance, parking, and seating, and it welcomes families and children with amenities like high chairs and a children's menu.
Does Smashburger serve alcoholic beverages or coffee?
Smashburger serves beer, alcohol, and coffee, but does not serve cocktails, wine, or liquor.
Does Smashburger provide vegetarian options?
Yes, Smashburger offers vegetarian menu options.
Are there any nearby places where I can visit before or after dining at Smashburger in Katy?
Yes, nearby you can visit Whole Foods Market for groceries, Nagoya Sushi for Japanese cuisine, and the Allegro Coffee Company for coffee and tea.
Can I do some shopping near Smashburger in Katy?
Yes, nearby shopping options include Stein Mart, HomeSense, and Cost Plus World Market, all located close to Smashburger.
Are there any health or wellness services near Smashburger in Katy?
Yes, health and wellness services nearby include CareNow Urgent Care, Massage Heights Cinco Ranch, Grand Lakes Dental Group and Orthodontics, and DaVinci Nails & Spa.
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