Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I think the oil for the french fries should be changed at least every three days; they taste burnt, and the only flavor is that of the oil😬
KC
Kayla Clemons
Mar 27, 2026
1.0
I placed a mobile order tonight and there was no line when I arrived, so I expected fresh food. Unfortunately, everything in my order was cold. The fries were old, and the burger was only lukewarm.
I called the store to have this resolved, and the customer service was extremely disappointing. I was unable to speak with a manager—only an employee who relayed my concerns to someone else while I waited. I was told I would need to come back tomorrow since they were closing, which is very inconvenient.
When I asked for the employee’s name, she refused. I then asked who the manager on duty was, and she also refused to provide that information and hung up on me. When I called back, someone answered speaking only Spanish and then hung up again.
Very frustrating experience overall—poor food quality and even worse customer service. I expected much better.
TS
Tonga Simmons
Feb 24, 2026
4.0
I take my granddaughter here after church it's a good place to meet with the kids. They just need to pay more attention to cleaning the tables so we don't have to do it before we sit. No problem doing it after but we always have to find a less dirty table to clean for us to sit and eat.
YM
Yevhen Mazur
Feb 20, 2026
1.0
The service is incredibly bad! The people who work here are incredibly inattentive! They constantly forget something! They forget fries, they forget nuggets, they forget sauces, they forget toppings! I usually don't go back and write reviews, but today was too much! I ordered a Happy Meal for my son with a hamburger, adding meat and cheese to make it a double cheeseburger, but when we got home and sat down at the table, we found the burger without any toppings, which really upset and angered my son! From now on, I'll give this place one star every time for service like this! I think it's fair.
What are the regular operating hours of McDonald's at 27140 Cinco Ranch Blvd, Katy, TX?
McDonald's at this location is open daily from 6:00 AM to 11:00 PM.
What are the drive-through hours for McDonald's at this location?
The drive-through is available daily from 6:00 AM to 11:00 PM.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, delivery is offered daily from 6:00 AM to 10:30 PM with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I order McDonald's for delivery or pickup online?
You can order through McDonald's official delivery website https://mcdonalds.order.online/business/-5579 or use their mobile app available on Apple App Store and Google Play.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service.
Are there any nearby places to visit after enjoying a meal at McDonald's?
Nearby places include Shipley Do-Nuts for bakery treats, Pepperoni's pizza and sandwich shop, and Frankie and Darling’s dessert restaurant.
Can I find wellness services near McDonald's at Cinco Ranch Blvd?
Yes, nearby wellness spots include Revolution Eyes and Innovision Family Eyecare for optical services, plus Being Pilates studio for fitness.
Are there dental and medical services near McDonald's at this location?
Several dental and medical providers are close by, such as Michael Huang, MD, DDS, Kidstown Dental, CR Smiles Dental Arts, and Next Level Urgent Care.
Does McDonald's provide any rewards or loyalty programs?
Yes, you can earn points for free food through MyMcDonald's Rewards. Details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
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