Location.com logo
Brand Certified

Wingstop

3.7
(920 reviews)

Business Details

(281) 392-0164
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Katy Mills Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
1998 Katy Mills Blvd Ste B, Katy, TX
77494, United States

Hours

Reviews

3.7
920 reviews
5 stars
550
4 stars
64
3 stars
46
2 stars
34
1 star
226

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.

Food Quality

Many customers reported issues with food quality, including undercooked wings, overly salty fries, and incorrect orders.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff behavior and lack of accountability for mistakes.

Inconsistency

Customers experienced inconsistent service and food quality, with some praising individual staff members while others reported significant issues.
  • ET
    Eddie T
    2 days ago
    1.0
    Garbage! Down hill. Wings have zero flavor. Just like every other fast food place. Zero pride in thier food. Took over an hour on a monday.
  • YB
    Yu. Bian
    4 days ago
    1.0
    Waiting 50 minutes for just one 8pcs boneless combo is ridiculous. This place is terrible—completely unacceptable service. Definitely not coming back.
  • EA
    Erik Aguirre
    Feb 13, 2026
    1.0
    Will never be back to this location again!!! We order original hot sandwiches and they put so much sauce that all my buns were so soaked and soggy by the time we got home. We called and spoke to the manager Carlos and he said he couldn't help us unless we took the food back to him. We live 30 minutes to an hour away and couldn't take it back and waste gas to go back and get it replaced. He couldn't even offer us a replacement for another day since we live so far away. We asked for his GMa name and he said that they are not corporate, so he couldn't give us the owners name either to call and speak to them about our order and situation of living further away. They are crap and we will never be back!!!
  • PR
    Patricia Renteria
    Feb 9, 2026
    1.0
    We made an order for Super Bowl. I understand that’s a very busy day for wing places. But more than hour wait for orders is bad. I’m making this review because it seems like this store doesn’t honor order times. I have made orders here and I don’t ever get my orders on time. You can’t have a 15+ minute delay on regular weekday orders. Something has to change!
  • RM
    Raquel Moreno
    Feb 6, 2026
    1.0
    called at 9:30 PM AND ITS STILL NOT READY WHAT THE HECK I was not notified my order was going to take this long.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: