Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Katy Mills Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.8
908 reviews
5 stars
549
4 stars
63
3 stars
46
2 stars
34
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and poor management, leading to a frustrating experience.
Food Quality
Many reviews highlighted issues with food quality, including undercooked wings, overly salty items, and incorrect orders.
Positive Staff
Some customers praised specific staff members, particularly Carlos, for excellent customer service and friendliness.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions and improper food handling practices, raising concerns about hygiene.
- FCFivee Cin0Jan 3, 20261.0The guy server took my order and have me wait 30 minutes and then shorted me on two wings and told me to wait another 10 minutes for two wings! Extremely bad service. The wings are very salty and couldn't eat at all. Reply: your respond back to me below is pathetic and gave no contact or how you go about solving issue.
- NONatiely Norms OrtizJan 2, 20261.0This wingstop is a joke. They have you waiting for almost an hour. People who would come in after would get their order quicker. Tht ticket was sitting there for the longest and the whole time I’m watching them work on other orders. This was very displeasing and disappointing.
- LCLip cDec 11, 20251.0Came into the store on wed dec 10th around 11pm and staff were rude and unsanitary. Besides making me wait an additional 30 mins, the guy at the front changed the trash and continued to touch food and orders with the same gloves!! After I called him out he went to his coworkers to tell them what happened and they high fived him his bare hand with their gloves and kept cooking food without changing them. And then he spent the rest of the time being rude to me in retaliation. Won't be back until they clean shop.
- CCCharlotte CookNov 26, 20252.0Ordered wings tonight from the Wingstop at Katy Mills location and order was delivered cold and was short 20 lemon pepper wings and a wrong fry order and size. This is the 3rd time this location has shorted our orders. Unacceptable. When we tried to call them and let them know know one would answer the phone.
- MTMark TellezNov 25, 20251.0This place need to be closed very disrespectful worker.I order a meal package wing under cooked had to put them in air fryer to finish cooking my buffalo flavored fries were drenched in sauce like they put the whole bottle in there.Called when my wife brought my food.They guys said there was no manager there but that he would redo the order or refund me,but he would tell the next guy so he would know about it.Called around 5 cause I was gonna send my son after work cause I was going out of town I could come back.Then the other guy that answer said he couldn't do anything cause there policy was that we had to bring back the food.im out of town so I told him I could send pictures of the food.He said cant do nothing.Really need better training and need to have some management there cause both times I. Called they said there was no manager.Then the guy said to give him my number so they could keep it there for future problems.Check your food before you leave or better yet dont buy there trust me bad place.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Katy Mills Blvd?
Wingstop Katy Mills Blvd is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Katy Mills Blvd offer delivery services?
Yes, Wingstop Katy Mills Blvd offers delivery, same-day delivery, and no-contact delivery services.
Can I order online for pick-up or delivery at Wingstop Katy Mills Blvd?
Yes, you can order online for carryout and delivery via their website or mobile apps.
What types of wings and flavors does Wingstop Katy Mills Blvd offer?
They offer classic, boneless wings, and tenders with over 11 iconic flavors, including Lemon Pepper and Original Hot.
Does Wingstop Katy Mills Blvd have a drive-through service?
No, the drive-through service is closed every day of the week at this location.
What payment methods are accepted at Wingstop Katy Mills Blvd?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Katy Mills Blvd located?
The restaurant is located at 1998 Katy Mills Blvd Ste B, Katy, TX 77494, United States.
What nearby coffee shops can I visit after dining at Wingstop Katy Mills Blvd?
Starbucks is nearby, offering a great option for coffee or a smoothie after your meal at Wingstop.
Are there any entertainment venues close to Wingstop Katy Mills Blvd?
Yes, Wortham Theater is nearby, where you can enjoy concerts and comedy shows.
What other family-friendly attractions are near Wingstop Katy Mills Blvd?
Chuck E. Cheese, an arcade and family entertainment center, is nearby and great for kids and families after dining at Wingstop.