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Whataburger

4.0
(2482 reviews)

Business Details

2940 W GRAND PKWY N, KATY, TX
77449, United States
(281) 574-7207
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2940 W GRAND PKWY N, KATY, TX
77449, United States

Hours

Reviews

4.0
2,482 reviews
5 stars
1,396
4 stars
428
3 stars
187
2 stars
123
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times, incorrect orders, and poor service, particularly during busy hours.

Food Quality

Several reviews mentioned inconsistent food quality, including cold or improperly prepared items.

Positive Staff Interactions

Despite the issues, many customers praised specific employees for their friendly and helpful service.

Management Concerns

Customers expressed dissatisfaction with management oversight, noting a lack of supervision and accountability among staff.
  • IC
    Ivy Chapman
    1 day ago
    4.0
    My family regulary orders from this location. Went late at night through the drive thru and got a strawberry shake for the first time that was absolutely on point. Most fast food shakes are too thick for my liking, theres had not only a great flavor, but a great consistency. New menu favorite.
  • PN
    Patrick Doneld (Noteworthy1)
    Feb 21, 2026
    5.0
    2am milkshake, and a burger and fries! This late night spot is fantastic! Treat the staff right or I will find you! I don’t get paid to be nice to you like they do. Great location compared to many I have been too.
  • AN
    Aaron Nichols
    Feb 18, 2026
    1.0
    Placed my order for a chicken sandwich and onion rings. Drive through guy tried to give me the wrong drink and almost made me pay for the wrong order. Then when I got my order, it was wrong. This isn't the first time either. Why are mistakes like this happening so often?
  • JA
    James Anderson
    Feb 8, 2026
    1.0
    The worst eating experience I've ever had at Whataburger! I will never visit this location again! The manager and the driver thru girl couldn't get our order correct. It took 3 attempts and then they forgot the picante sauce. As far as I'm concerned they should fire that whole crew!
  • FD
    Fatima Dynasty
    Jan 29, 2026
    1.0
    DO WASTE YOUR TIME OR MONEY COMING TO THIS LOCATION. THE STORE OWNER SHOULD BE VERY DISAPPOINTED AT HOW THIS LOCATION IS BEING RAN. The issue with this location is, it’s a bunch of kids that work here, with NO OVERSIGHT! The managers are sitting in the office and not making sure their team is doing their job correctly or efficiently. The reason I know this is because when I went to get a refund for my food both managers were in the office and the girl working the front was struggling with no help. When I pulled up to the drive-thru, the two workers that were suppose to be taking orders outside were across the street talking to their friends that pulled up in a black SUV. I had to sit and wait as the young girl, with an attitude, walk back towards the drive-thru with no urgency what so ever. Food is coming out sloppy, fries stale no salt and cold. The only two people actually working was the sweet boy working the window and the girl working front counter. Mind you, this is at 7:30PM not late at all. I have come to this location many times because I live close and it’s always the same thing. I have worked for Whataburger before when I was younger so I know better and have seen better. This location needs to do BETTER! Send secret shoppers to this location and then replace the team!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Katy, TX?

Whataburger in Katy, TX is open 24 hours every day of the week, from Monday through Sunday.

Does Whataburger offer curbside pickup or delivery services?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services to meet your convenience.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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