Whataburger

3.8
171 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
22215 FM 529, Katy, TX
77493, United States

Hours

Reviews

3.8
171 reviews
5 stars
91
4 stars
25
3 stars
13
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for food, often exceeding 20-30 minutes, even during off-peak hours.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect modifications.

Customer Service

While some staff were praised for their friendliness and helpfulness, there were several complaints about rude or unprofessional behavior from employees.

Food Quality

Feedback on food quality was mixed; while some enjoyed the meals, others reported issues with cold or soggy fries and overall food freshness.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.
  • TT
    tinaismamama
    4 days ago
    1.0
    Both the service and the food were beyond terrible. I’m not sure if they have AI taking the orders but the person on the speaker understood nothing that I was saying. Every sentence I said was repeated back to me incorrectly with an upward inflection. It was very weird. Then when we got the food everything was cold. Especially the fries. So I took the food back and requested a refund. I gave the food back to Yasmin and she proceeded to go through the bag thoroughly. I guess she was expecting me to have eaten the food and just wanted my money back. I’m not sure but it was all still there. Then she decided to hold the dry balled up cold fries in her hand, look at me and say “I can still feel that they’re warm.” That was the worst part because she was blatantly lying. I don’t understand why she would sit there and lie like that knowing that the fries were not only cold but stale. Regardless what was the point of her saying that? Just give me my money back. Terrible experience. Will NEVER return. And you shouldn’t either unless you like cold food and like to argue.
  • IK
    Iman Khalid
    Jan 7, 2026
    5.0
    I had an awesome experience at Whataburger thanks to Mo! He was incredibly friendly, attentive, and genuinely enthusiastic about the menu. Mo recommended the Frosted Berry Lemonade, and I’m so glad I listened — it was absolutely amazing. I had never tried it before, and now I’ve been getting it every time I come back. Great customer service really makes a difference, and Mo went above and beyond to make my visit enjoyable. Because of him, Whataburger has gained a loyal Frosted Berry Lemonade fan. Keep up the great work!
  • KM
    Kevin Menendez
    Jan 6, 2026
    4.0
    Everytime I am in New Orleans I make time to make it to this restaurant. The food here is very New Orleans.
  • ER
    Erica Renee
    Dec 31, 2025
    2.0
    Everytime I come to this location, waiting in line to order and for food is about 20 minutes sometimes longer. Ridiculous
  • SS
    S S
    Dec 30, 2025
    4.0
    The food is good but the line can be long and slow. I recommend ordering food online so that you can pick up in drive through or walk in to the counter. What's your favorite food here?

Frequently Asked Questions About Whataburger

Where is Whataburger located in Katy, TX?

Whataburger is located at 22215 FM 529, Katy, TX 77493, USA.

What are the operating hours of Whataburger in Katy?

Whataburger in Katy is open 24 hours a day, seven days a week.