Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
While many customers praised the friendly and attentive staff, there were also numerous complaints about rude service and poor management.
Food Quality
The quality of food received mixed reviews, with some customers enjoying fresh meals while others reported cold or improperly prepared items.
Wait Times
Long wait times were a common complaint, with many customers experiencing delays in receiving their orders, even during off-peak hours.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect modifications.
Cleanliness
Most reviews noted that the location was clean and well-maintained, contributing positively to the overall experience.
SR
Sebastian Rodriguez
Feb 24, 2026
1.0
Older lady very rude and seemed unorganized then upset with me for offering me the wrong order?? Food took over 20 mins then they forgot my sauce ..
Just a terrible experience after the gym. Cook at home or go somewhere else 😭
NH
N H
Feb 11, 2026
3.0
Employees are polite. Food is good but their line cooks need to figure out how to start more than one order at a time. There were only a couple people in front of me. My single burger and fry combo order should not take almost 15 minutes. You should be able to manage cooking more than one or two orders at a time.
MR
Maria Ruiz
Feb 7, 2026
2.0
We just came home with a to go order and this is what we got today
We ordered large fries and the container was 3/4 full. Also my burger had literally 5 pieces of lettuce.
JA
Jay A
Jan 17, 2026
5.0
My favorite Whataburger location in Katy. Best staff run by Joanna, she makes sure you food is aways fresh and made to order. I love the attention to detail from the crew. Its pretty awesome they know my favorite order.
TT
tinaismamama
Jan 11, 2026
1.0
Both the service and the food were beyond terrible. I’m not sure if they have AI taking the orders but the person on the speaker understood nothing that I was saying. Every sentence I said was repeated back to me incorrectly with an upward inflection. It was very weird. Then when we got the food everything was cold. Especially the fries. So I took the food back and requested a refund. I gave the food back to Yasmin and she proceeded to go through the bag thoroughly. I guess she was expecting me to have eaten the food and just wanted my money back. I’m not sure but it was all still there. Then she decided to hold the dry balled up cold fries in her hand, look at me and say “I can still feel that they’re warm.” That was the worst part because she was blatantly lying. I don’t understand why she would sit there and lie like that knowing that the fries were not only cold but stale. Regardless what was the point of her saying that? Just give me my money back. Terrible experience. Will NEVER return. And you shouldn’t either unless you like cold food and like to argue.
Whataburger is located at 22215 FM 529, Katy, TX 77493, USA.
What are the operating hours of Whataburger in Katy?
Whataburger in Katy is open 24 hours a day, seven days a week.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items made to order using 100% pure beef on a toasted five-inch bun.
Does Whataburger in Katy offer vegetarian options?
Yes, Whataburger serves vegetarian options to accommodate different dietary preferences.
Is Whataburger in Katy wheelchair accessible?
Yes, the facility has wheelchair accessible entrance, parking, seating, and restrooms.
Does Whataburger accept credit and debit card payments?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments.
Is Whataburger in Katy open late night?
Yes, Whataburger serves late night food and is open 24 hours.
What nearby restaurants can I visit alongside Whataburger in Katy?
Nearby restaurants include McDonald's, Taco Cabana, Jersey Mike's Subs, Crust Pizza Co, Taco Bell, Chick-fil-A, Wingstop, Mountain Mike's Pizza, Salata, and Cold Stone Creamery.
Are there any nearby coffee shops close to Whataburger in Katy?
Yes, nearby coffee shops include Starbucks and Cold Stone Creamery, which also offers bakery items and smoothies.
What medical and dental services are nearby Whataburger in Katy?
Nearby medical and dental services include The Dental Office of Katy, Duck Prairie Dental Care, AFC Urgent Care Elyson, Candid Smiles Orthodontics, Brilliant Eye Doctors, and Visionworks.
Brand Certified Facts from Whataburger
Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: