Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Many customers reported long wait times for food, often exceeding 20-30 minutes, even during off-peak hours.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect modifications.
Customer Service
While some staff were praised for their friendliness and helpfulness, there were several complaints about rude or unprofessional behavior from employees.
Food Quality
Feedback on food quality was mixed; while some enjoyed the meals, others reported issues with cold or soggy fries and overall food freshness.
Cleanliness
Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.
TT
tinaismamama
4 days ago
1.0
Both the service and the food were beyond terrible. I’m not sure if they have AI taking the orders but the person on the speaker understood nothing that I was saying. Every sentence I said was repeated back to me incorrectly with an upward inflection. It was very weird. Then when we got the food everything was cold. Especially the fries. So I took the food back and requested a refund. I gave the food back to Yasmin and she proceeded to go through the bag thoroughly. I guess she was expecting me to have eaten the food and just wanted my money back. I’m not sure but it was all still there. Then she decided to hold the dry balled up cold fries in her hand, look at me and say “I can still feel that they’re warm.” That was the worst part because she was blatantly lying. I don’t understand why she would sit there and lie like that knowing that the fries were not only cold but stale. Regardless what was the point of her saying that? Just give me my money back. Terrible experience. Will NEVER return. And you shouldn’t either unless you like cold food and like to argue.
IK
Iman Khalid
Jan 7, 2026
5.0
I had an awesome experience at Whataburger thanks to Mo! He was incredibly friendly, attentive, and genuinely enthusiastic about the menu. Mo recommended the Frosted Berry Lemonade, and I’m so glad I listened — it was absolutely amazing. I had never tried it before, and now I’ve been getting it every time I come back.
Great customer service really makes a difference, and Mo went above and beyond to make my visit enjoyable. Because of him, Whataburger has gained a loyal Frosted Berry Lemonade fan. Keep up the great work!
KM
Kevin Menendez
Jan 6, 2026
4.0
Everytime I am in New Orleans I make time to make it to this restaurant. The food here is very New Orleans.
ER
Erica Renee
Dec 31, 2025
2.0
Everytime I come to this location, waiting in line to order and for food is about 20 minutes sometimes longer. Ridiculous
SS
S S
Dec 30, 2025
4.0
The food is good but the line can be long and slow. I recommend ordering food online so that you can pick up in drive through or walk in to the counter. What's your favorite food here?
Whataburger is located at 22215 FM 529, Katy, TX 77493, USA.
What are the operating hours of Whataburger in Katy?
Whataburger in Katy is open 24 hours a day, seven days a week.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items made to order using 100% pure beef on a toasted five-inch bun.
Does Whataburger in Katy offer vegetarian options?
Yes, Whataburger serves vegetarian options to accommodate different dietary preferences.
Is Whataburger in Katy wheelchair accessible?
Yes, the facility has wheelchair accessible entrance, parking, seating, and restrooms.
Does Whataburger accept credit and debit card payments?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments.
Is Whataburger in Katy open late night?
Yes, Whataburger serves late night food and is open 24 hours.
What nearby restaurants can I visit alongside Whataburger in Katy?
Nearby restaurants include McDonald's, Taco Cabana, Jersey Mike's Subs, Crust Pizza Co, Taco Bell, Chick-fil-A, Wingstop, Mountain Mike's Pizza, Salata, and Cold Stone Creamery.
Are there any nearby coffee shops close to Whataburger in Katy?
Yes, nearby coffee shops include Starbucks and Cold Stone Creamery, which also offers bakery items and smoothies.
What medical and dental services are nearby Whataburger in Katy?
Nearby medical and dental services include The Dental Office of Katy, Duck Prairie Dental Care, AFC Urgent Care Elyson, Candid Smiles Orthodontics, Brilliant Eye Doctors, and Visionworks.