Whataburger

4.1
2114 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
6131 N FRY RD, KATY, TX
77449, United States

Hours

Reviews

4.1
2,114 reviews
5 stars
1,231
4 stars
407
3 stars
169
2 stars
68
1 star
239

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their friendliness, while others were criticized for rudeness and lack of attention.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality received positive remarks, especially for specific items like burgers and salads, but there were also reports of bland or poorly prepared food.

Speed of Service

Service speed is inconsistent, with many customers reporting long wait times, especially during busy hours.

Cleanliness and Organization

Concerns raised about cleanliness and organization within the restaurant, with some customers noting unsanitary conditions.
  • CT
    Charles Titus
    Nov 12, 2025
    1.0
    Ordered my food, only 3 people in line including me. 15 minutes later, no food.
  • KT
    Kenton Tate
    Nov 11, 2025
    5.0
    Always a nice visit Dad and I had some well deserved lunch friendly staff and employees. Way to go whataburger...
  • BW
    Bobbie W
    Nov 8, 2025
    1.0
    Pitiful charged $1.99 each for biscuits. Hockey pucks.
  • EG
    Eduardo Garcia
    Nov 3, 2025
    4.0
    Today I went to this , location order the wrong items I don't even know still i go mi e order and I went inside to make a complain, and the manager Blanca or Bianca was helping me and said sorry but you order the jr sweeth spicy burger no the regular but I will make for you , was very nice on her and her stuff service was outstanding
  • AA
    Anthony Arellano
    Oct 20, 2025
    1.0
    Ordered through the online app, free breakfast on a bun with purchase of a coffee. The options for the sandwich were either with sausage or bacon and I wanted the sandwich without meat. After placing the order, I called the store 5 minutes before arriving to ask for no meat on the sandwich. When I arrived, I spoke to an employee with glasses, face mask, and grey shirt. I confirmed with the employee that the sandwich had no meat, he verbally responded that this was correct and did not make eye contact. After leaving the restaurant, I opened the sandwich to put on picante sauce and found 1 strip of bacon in the middle. The lack of eye contact also suggests to me that this was intentional by the team leader or manager. This experience was disappointing

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Katy, TX?

Whataburger is open 24 hours a day, 7 days a week at 6131 N Fry Rd, Katy, TX 77449. Note that holiday hours might differ.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery options for your convenience.