Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
2,461 reviews
5 stars
1,484
4 stars
471
3 stars
191
2 stars
82
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and efficient service, highlighting specific staff members for their exceptional service.
Food Freshness
Most reviews noted that the food was consistently hot and fresh, although some customers reported issues with cold or poorly prepared items.
Speed of Service
A significant number of reviews mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.
Order Accuracy
Several customers experienced issues with incorrect orders, indicating a need for improvement in order accuracy.
Cleanliness
The restaurant was frequently described as clean, with some customers appreciating the cleanliness of the dining area and restrooms.
- JBJosh Bailey6 days ago1.0The wait time at this restaurant is ridiculous. With only 6 cars in the drive through we had to wait about 25 minutes to get our food. In addition to that, two of our four burgers were missing cheese and the tea barely had any ice in it. Quite possibly the worst experience I've ever had in a whataburger.
- SSSharonJan 5, 20265.0I tend to come here when I'm in the area and i'm always having a good time. Service is good and the food is fresh. Last time I went, one cashier, Jabe, was very helpful and had a ton of recommendations ready depending on what type of flavor you're in the mood for. She definitely needs a raise.
- JPJulliet PrasadJan 4, 20265.0Whataburger truly surprised me. Not many fast-food chains carry Strawberry Fanta, which happens to be my favorite, and their strawberry shake is very good. That said, the main reason I’m writing this review is for the staff, the cleanliness of the store, and the excellent service. I was greeted with friendly faces, my order was completed in a timely manner, and they’re generous with sauces. Everyone was welcoming and pleasant, and it’s clear the team knows what they’re doing. Customer service and excellence clearly matter here, and I really appreciate that. Overall, excellent service. Keep up the great work, team.
- AFAntonio FloresJan 4, 20265.0This Whataburger location in Katy, Tx by Pin Oak is awesome at what they do. My order is always on point, the staff does a fantastic job. I love the cleanliness of the restaurant and the food quality is always great!
- DODavid O'NealJan 2, 20265.0I've been coming to this location for years. There's rarely a time that I'm not greeted and treated like I'm some important figure walking in this place. Anna, Zohra, and Monica are always helpful. They get the order correct and out in a timely manner and are always genuine and kind. If there's any problem (rarely at this location) it gets handled quickly and without issue. I've been to a lot of Whataburger locations and this by far is always my go to. Those three ladies should be considered true treasures to this company.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Katy, TX?
Whataburger in Katy, TX is open 24 hours a day, 7 days a week.
Where is the Whataburger located in Katy, Texas?
It is located at 25635 Katy Fwy, Katy, TX 77494, United States.
What types of pickup and delivery services does Whataburger offer?
Whataburger offers in-store pickup, curbside pickup, and delivery services.
Does Whataburger serve breakfast, lunch, and dinner?
Yes, Whataburger serves breakfast, lunch, and dinner.
Can I order Whataburger online?
Yes, you can order your favorites online through their menu link: https://whataburger.com/menu?unitNum=1002
Is Whataburger wheelchair accessible and does it have family-friendly amenities?
Yes, Whataburger has wheelchair accessible entrances, parking, seating, restrooms, and offers high chairs and a children's menu welcoming children.
Does Whataburger accept credit cards, debit cards, and mobile NFC payments?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments; it does not require cash only.
Are there any nearby fuel stations or automotive services near Whataburger?
Yes, H-E-B Fuel and Take 5 Oil Change are nearby if you need fuel or quick automotive services during your visit.
What nearby dining options are available close to Whataburger in Katy?
Nearby dining options include Pho Binh (Vietnamese restaurant), Chick-fil-A (fast food chicken), Teriyaki Madness (Japanese fast food), and Smashburger (burger restaurant).
Are there convenient nearby places for banking or ATM services near Whataburger?
Yes, Bank of America ATM, HEB ATM, and Bank of America Mortgage services are close by for your banking needs.