Whataburger

4.2
2468 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
25635 KATY FWY, KATY, TX
77494, United States

Hours

Reviews

4.2
2,418 reviews
5 stars
1,455
4 stars
468
3 stars
190
2 stars
81
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and efficient service, several reviews highlighted issues with order accuracy and slow service, particularly in the drive-thru.

Food Quality

Most customers enjoyed the food, describing it as hot, fresh, and delicious, although some reported receiving incorrect orders or food that did not meet expectations.

Cleanliness

The restaurant was frequently noted for its cleanliness, including the dining area and restrooms, contributing positively to the overall experience.

Wait Times

Numerous reviews mentioned excessively long wait times, especially during busy hours, leading to frustration among customers.

Staff Attitude

While many staff members were described as friendly and engaging, there were instances of poor customer service and negative attitudes reported by some customers.
  • GM
    Gerardo Marrufo
    Nov 17, 2025
    5.0
    muy buen servicio comida muy buena
  • LS
    Laura Schick
    Nov 1, 2025
    5.0
    If it was possible to give this store a six star rating, I would do it. Jaylin and Bryant greeted me and helped me with my order and were cheerful and engaging while doing so. Their order server Devine was sweet and friendly. The food was delicious and I was able to customize my order to accommodate my dietary restrictions. Well done hiring manager for a busy Saturday late lunch day shift.
  • AG
    Adrian Garcia
    Oct 18, 2025
    5.0
    Stopped for a quick burger on my drive from back home to San Antonio. Was late and it was pretty busy. Regardless of how packed it was, the service was great, food came out hot and fresh. Top 5 of the Whataburgers I’ve been to, and this will be the only one I come to when coming back to Katy/Houston.
  • MM
    Mike McCutchen
    Oct 18, 2025
    1.0
    Ignoring walk in counter orders while focusing on drive thru and door dash orders. Everyone seemed to be mad. Im a senior who ordered coffee and charged $4.31 while a senior standing by me was given free coffee. Needless to say I won't be back to this location.
  • OB
    Olivia B.
    Oct 16, 2025
    5.0
    I had such a great experience at this Whataburger! The restaurant was clean, the staff was super friendly, and my order came out hot and fresh. You can really tell they are efficient and take pride in their customer service here. Definitely one of the best Whataburgers I’ve been to. Highly recommend stopping by if you’re in the Katy area! 🍔👏

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Katy, TX?

Whataburger in Katy, TX is open 24 hours a day, 7 days a week.

Where is the Whataburger located in Katy, Texas?

It is located at 25635 Katy Fwy, Katy, TX 77494, United States.