Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
1,417 reviews
5 stars
863
4 stars
278
3 stars
113
2 stars
39
1 star
124
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Many reviews highlighted slow service times, with long waits reported both in-store and at the drive-thru.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of urgency.
Food Quality
While many customers enjoyed the food, there were complaints about cold or poorly prepared items.
Management
Some reviews praised the management for their leadership and customer service, while others criticized the overall management of the location.
- LHLucas Hughes2 days ago1.0$30 for a meal that was wrong with cold fries and cold burgers. Wow Whataburger is going downhill fast. We were literally the only customers in the drive and there was no one inside either and the food still took a wait and came out wrong.
- SSSyed ShahJan 6, 20261.0This Whataburger location is a masterclass in how to lose customers. January 6, 2026 at 12:05am. The drive-thru worker is consistently rude, cold, and visibly annoyed every single time I come here. This was not a bad night or a misunderstanding. This is a pattern. Tonight she took it to a new level with zero greeting, pure attitude, and the kind of body language that screams “I hate customers and I’m daring you to complain.” When the food finally showed up after an unreasonably long wait, it was cold, soggy, and clearly sitting around. Nothing fresh. Nothing worth the wait. Just a sad bag of disappointment. The manager’s excuse? “We’re only two people here tonight.” That’s not leadership, that’s deflection. Staffing problems are a management issue, not a customer problem. Being short-handed does not excuse rudeness, neglect, or serving food that should’ve been thrown away. If two people can’t run the drive-thru properly, shut it down instead of punishing customers for your internal failures. No apology. No accountability. No attempt to fix anything. Just excuses and indifference. This place doesn’t have a service problem, it has a standards problem. The fact that this behavior is allowed tells me exactly how little management cares.
- SESammy EscamillaJan 3, 20261.0I clearly said large fries and drink and they gave me a medium. Surely it isn't that difficult is it?
- JRjose rodriguezDec 27, 20251.0Customer service is terrible. The team is just laughing and joking around no sense of urgency at all. No manager on sight to direct the employees, terrible service!!
- SRSadie RenselDec 19, 20251.0They gonna mess up your order. This is the second time it’s happened and based on the other reviews…it clearly doesn’t get fixed. Had to drive back for them to get it right and iiiii was expected to check to make sure it was what I ordered…like isn’t that YOUR job?? Don’t go here unless you wanna do someone else’s job for free‼️
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Katy, TX?
Whataburger is open 24 hours a day, 7 days a week, though holiday hours might differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services to customers.
Can I find vegetarian options at Whataburger?
Yes, Whataburger serves vegetarian options as part of their menu.
Is Whataburger in Katy wheelchair accessible?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
Does Whataburger have seating and restrooms available?
Yes, Whataburger offers seating, including high chairs, and has restrooms available for customers.
What types of payment does Whataburger in Katy accept?
They accept debit cards, credit cards, and mobile NFC payments; cash is not required.
What nearby places can I visit before or after dining at Whataburger?
You can visit Shipley Do-Nuts for donuts, or Taco Bell for Mexican fast food, both close by.
Where can I find banking services near Whataburger on Westheimer Pkwy?
Chase Bank and Wells Fargo Bank are nearby and offer various banking services.
Are there any beauty and wellness salons near Whataburger in Katy?
Yes, nearby options include Sola Salon Studios, The Royal Roots Natural Hair Salon, and Hand and Stone Massage and Facial Spa for wellness services.
Where can I order Whataburger menu items online?
You can order your favorites online at https://whataburger.com/menu?unitNum=950.