Whataburger

4.3
2686 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
307 S MASON RD, KATY, TX
77450, United States

Hours

Reviews

4.3
2,686 reviews
5 stars
1,710
4 stars
507
3 stars
205
2 stars
79
1 star
185

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers frequently praised the friendly and attentive staff, particularly highlighting managers like Alexis and Kamrun for their excellent service.

Food Quality

While many reviews complimented the food, there were consistent complaints about cold fries and incorrect orders, indicating a need for improvement in food preparation.

Cleanliness

The restaurant was often noted for its cleanliness, with several customers appreciating the well-maintained environment.

Service Speed

Several reviews mentioned slow service, particularly during busy times, with some customers expressing frustration over long wait times for their orders.

Order Accuracy

There were multiple reports of incorrect orders and missing items, suggesting a recurring issue with order accuracy that needs to be addressed.
  • OR
    Oshun Rose
    Nov 17, 2025
    5.0
    I love this Whataburger location !!! The Manager Alexis was so helpful and extremely nice. Will be back for sure !
  • DD
    David
    Nov 14, 2025
    5.0
    Wilmur & Jason were awesome in helping me customize my order in order to utilize my survey coupon. The atmosphere was nice and clean and the speediness of the food wait time was no wait at all.
  • VB
    Vic Burgess
    Nov 7, 2025
    5.0
    It was very fast service and it was service with a smile. The young lady who waited on me was so professional
  • WW
    WOOZIE WOO WOO
    Nov 4, 2025
    5.0
    The place was so clean staff was very friendly. But the manager that was there today Alexis was so nice. I never had such a positive interaction with a manager before. I have anxiety ordering and never get what I want cause I feel rushed. Not only was she sweet and understanding but so knowledgeable in her work. THANKS FOR A WONDERFUL LUNCH Alexis 😋 hope to see you soon...
  • VW
    Vivian Williams
    Nov 4, 2025
    5.0
    The new manager, Alexis H. Is a doll. She’s very kind and pays attention to everything! I can already tell a change in the atmosphere since she’s been at this location . ( 392 south mason rd Katy )

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Katy, TX?

Whataburger is open 24 hours a day, seven days a week. Note that holiday hours may differ.

Does Whataburger offer pickup and delivery services?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.