Whataburger

4.1
2535 reviews
Whataburger Pole Sign
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Business Details

1225 FRY RD, KATY, TX
77449, United States
(281) 492-0691
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1225 FRY RD, KATY, TX
77449, United States

Hours

Reviews

4.2
2,496 reviews
5 stars
1,504
4 stars
461
3 stars
213
2 stars
89
1 star
229

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their friendliness and helpfulness, there were numerous complaints about rude behavior, long wait times, and unprofessional conduct from management.

Food Quality

Several customers reported issues with food quality, including cold or stale fries, incorrect orders, and undercooked items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were also reports of unsanitary conditions and a dirty preparation area.

Wait Times

Many customers experienced excessively long wait times, both in the drive-thru and for curbside pickup, leading to frustration and dissatisfaction.

Management Issues

Management, particularly a manager named Dwight, received mixed reviews, with some praising his efforts while others criticized his handling of customer complaints and overall professionalism.
  • MP
    Marilyn McIntosh, Phd
    Nov 14, 2025
    5.0
    You're welcome compassionate professional and detail-oriented oh man they ask for more information I got to go
  • CE
    Charles Edworthy
    Nov 14, 2025
    5.0
    I have a couple of whataburgers near me bit this is my favorite
  • JM
    John Malak
    Nov 7, 2025
    5.0
    Great food and amazing team. Seems the manager was very professional and friendly.
  • TJ
    Tyrone Barnes, Jr
    Oct 29, 2025
    2.0
    This location has too many kids working and all they play around too much when doing their jobs. I received the wrong order once, because they were playing around. I get they are young, need a job and are learning but they have to do their jobs first. Rather go to other locations before this one and this location is closer to my house.
  • LD
    Les Do
    Oct 29, 2025
    1.0
    I ordered two burgers, but the the breakfast buns, did not taste fresh. The crew working that day didn’t seem happy or welcoming either. I usually enjoy Whataburger, but this visit was disappointing. I hope management ms Coco can address this so future customers have a better experience.
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 1225 Fry Rd in Katy, TX?

Whataburger at 1225 Fry Rd in Katy, TX is open 24 hours a day, seven days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for your convenience.