Whataburger

3.7
252 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
9822 GASTON RD, KATY, TX
77494, United States

Hours

Reviews

3.7
252 reviews
5 stars
143
4 stars
22
3 stars
15
2 stars
13
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported painfully slow service, especially in the drive-thru, with long wait times even when few customers were present.

Food Quality

While some customers praised the freshness and taste of the food, others experienced issues with cold items and incorrect orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews highlighting well-kept dining areas and restrooms.

Customer Service

Staff friendliness received mixed reviews; while some employees were praised for their attentiveness, others were criticized for rudeness and poor service.

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, indicating a need for improvement in order management.
  • CH
    Chantelle Hamilton
    Nov 17, 2025
    5.0
    I love this whdterburger it’s right across the from my job the staff is always super nice to me and my food is always fresh and hot love this place
  • NA
    Nelly Aldana
    Nov 16, 2025
    5.0
    Busy bees! Great location and spotless! Paulo is an amazing team leader and player. I saw him running around and just so gracious and helpful!!
  • BC
    Blake Colburn
    Nov 15, 2025
    5.0
    This place is amazing. I come quite a few times a week. And they never cease to amaze me with their service. It’s why I continue to come back. I will reccomend this location to anyone. And the managers are amazing as well
  • AV
    Amy Villatoro
    Nov 13, 2025
    5.0
    Whoever is managing this Whataburger location is doing a FANTASTIC job. Restaurant was extremely clean, staff is friendly & attentive, and the food tasted fresh! Fries were perfectly cooked & seasoned. The burger was juicy (not like other locations I’ve been to where the beef has been dry). 10/10. Great job!
  • AM
    Alex m
    Nov 7, 2025
    5.0
    One of the best locations the management team is awesome and great staff thank you so much for the great service

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Katy, TX?

Whataburger in Katy, TX is open 24 hours a day, 7 days a week.

Where is the Whataburger located in Katy, TX?

The Whataburger is located at 9822 Gaston Rd, Katy, TX 77494, USA.