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Wendy's

3.4
(442 reviews)

Business Details

(281) 758-8547

About

Fast Food RestaurantWendy's
At Wendy’s in Katy, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Katy, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1717 Spring Green Boulevard, Katy, TX
77494, United States

Hours

Reviews

3.4
442 reviews
5 stars
193
4 stars
71
3 stars
37
2 stars
21
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.

Food Quality

Customers reported inconsistent food quality, with complaints about cold, old, or improperly prepared items.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor handling of complaints.

Management Issues

The management was frequently criticized for poor customer service and lack of oversight, leading to a negative atmosphere.
  • JF
    jean carlo fernandez
    2 days ago
    5.0
    I really liked the service I received at the restaurant. The staff are very friendly, the food was delicious and everything was freshly made and cooked to perfection. Thank you for everything guys!
  • WT
    Wick Topo
    2 days ago
    5.0
    Great customer service. Cheeseburger and chicken sandwich were perfect
  • DG
    DARK Galexie
    Feb 18, 2026
    1.0
    Went through drive through and was met with an unwelcoming attitude. Felt like I was being rushed while I was trying to order and it seemed like I was an inconvenience. I wasn’t handed a receipt and when I asked for one the lady was annoyed. Customer service was horrible and so was the food.
  • SE
    Samuel Esquivel
    Feb 17, 2026
    4.0
    The cleanest wendy's
  • TK
    Twana Kitzman
    Jan 6, 2026
    5.0
    Drove through for a classic cheeseburger. Oh my! It was excellent! Fresh! Condiments well proportioned. And friendly service too.

Frequently Asked Questions About Wendy's

Is 071 Katy Reserve Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 1717 Spring Green Boulevard, Katy, TX?

Wendy's at this location is open every day from 9:00 AM to midnight (00:00).

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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