Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Katy, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Katy, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
434 reviews
5 stars
188
4 stars
69
3 stars
37
2 stars
21
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly from management.
Food Quality
Customers frequently reported issues with food being served cold, hard, or incorrect, with some experiencing food safety concerns.
Order Accuracy
Many customers noted that their orders were incorrect or incomplete, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food preparation areas.
Service Speed
Customers experienced long wait times, both in the drive-thru and inside the restaurant, often with little acknowledgment from staff.
- BMB MNov 11, 20251.0This wendys needs to be shut down... The staff are an absolute embarrassment it's ridiculous how unprofessional they are and how horrible they are, Careless behavior the girl with the red hair that think she's wendy is a real clown with a bad attitude and very hatful I asked for my order to be fresh made and not to give me old food they have me old disgusting food that was tampered with. The burger was soaking wet as if they put it in a mop bucket or sink maybe spit on it I don't know it smelled disgusting the chicken sandwich.... Had to be days old it was a solid hard brick couldn't even bite it, Nuggets dry old and again had to have been days old I can't imagine food getting that old cold and rock solid being made that day... Staff have no problem serving you old disgusting food that could kill you... The red haired red eyebrow clown girl with a attitude goes and tells me when I walk in... Her words - "What's wrong with the order? It's fresh.... I told her no it's not fresh I wanted fresh food. She then says no we just took it out it's fresh sir I don't believe you"... I then took the food out and layed it in the counter and tried to do the chicken sandwich apart with my hands it took strength to rip it apart... She then walks away and goes in the back talking crap like a little tooth pick clown and some guy gave me a refund.... Serious FIRE THEM and fix this place I'm calling a health inspector.
- JJJaNeecia JacksonOct 21, 20251.0I was just given the hardest chicken sandwich I’ve ever bit in my life. this is the second time I’ve gone to this location because it’s not too far from my house and this is also the second time I was given food that wasn’t even served hot just hard.
- CCcristiankickerOct 14, 20252.0The manager wanted to charge me $0.50 for two sauces I ordered because they gave me the order with the sauce I didn't order. In the end, he didn't charge me, but he warned me that he would do it next time. I won't be back.
- IBIshan BasuOct 5, 20251.0Very rude service and horribly long wait times.
- ZKZoey KitSep 25, 20251.0Old chicken too hard and baconator fries didn’t have enough cheese never going here again
Frequently Asked Questions About Wendy's
Is 071 Katy Reserve Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Katy, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Katy, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (281) 758-8547.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 071 Katy Reserve Wendy’s serve breakfast?
Yes, this Wendy’s location in Katy, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 1717 Spring Green Boulevard, Katy, TX?
Wendy's at this location is open every day from 9:00 AM to midnight (00:00).
Does this Wendy's location have a drive-thru service?
Yes, the drive-thru is available daily from 9:00 AM to midnight (00:00).
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or at order.wendys.com by selecting this location for pickup or delivery.
Does Wendy's at this Katy location serve breakfast?
Yes, breakfast is served, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is there a customer care contact for feedback regarding this Wendy's location?
Yes, you can contact customer care via the Wendy's website contact page, live chat, phone at 888-624-8140, or call the location directly at (281) 758-8547.
Are there any nearby restaurants where I can explore other dining options around Wendy's?
Nearby eateries include Tiger Noodle House (Chinese cuisine), Papa Murphy's Take 'N' Bake Pizza, Domino's Pizza, Salad and Go, and The Social Pub and Grill, offering a variety of choices if you want to explore before or after visiting Wendy's.
What nearby health and wellness services are close to Wendy's in Katy?
Near Wendy's, you can find Memorial Hermann Medical Group Firethorne (medical center), Vision Source at Katy Reserve (optometrist), and several beauty and spa salons like Wonderlash Studio, Azora Nails & Spa, and Marissa Lea Skin + Wellness for health and wellness needs.
Are there fitness centers close to the Wendy's location where I can work out?
Yes, nearby fitness centers include 24 Hour Fitness and EōS Fitness to help you maintain your workout routine before or after dining at Wendy's.
Does Wendy's Katy Reserve offer delivery and dine-in options?
Yes, this Wendy's location offers delivery, takeout, drive-thru, and dine-in services.