Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Katy, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Katy, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
438 reviews
5 stars
190
4 stars
70
3 stars
37
2 stars
21
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.
Food Quality
Customers frequently reported receiving old, cold, or improperly prepared food, leading to complaints about the overall quality.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food preparation areas, contributing to a negative dining experience.
Management Issues
The management was criticized for poor customer service and handling of staff, with specific managers being called out for their behavior.
- TKTwana Kitzman6 days ago5.0Drove through for a classic cheeseburger. Oh my! It was excellent! Fresh! Condiments well proportioned. And friendly service too.
- EMelm marJan 4, 20265.0That new treat with like 6 different words long in the name is so friggin delicious!!!
- JCJerry CockrillDec 29, 20251.0Employee attitudes were as welcoming as a zombie. Not good for the first dining-in customers of the day. I didn’t get a receipt so I wasn’t surprised by not getting what I ordered. The tasteless burger was made more difficult to eat while looking at dirty tables, food trays from previous the shift & food on the floor. I could say more but you the before mentioned will suffice.
- BMB MNov 11, 20251.0This wendys needs to be shut down... The staff are an absolute embarrassment it's ridiculous how unprofessional they are and how horrible they are, Careless behavior the girl with the red hair that think she's wendy is a real clown with a bad attitude and very hatful I asked for my order to be fresh made and not to give me old food they have me old disgusting food that was tampered with. The burger was soaking wet as if they put it in a mop bucket or sink maybe spit on it I don't know it smelled disgusting the chicken sandwich.... Had to be days old it was a solid hard brick couldn't even bite it, Nuggets dry old and again had to have been days old I can't imagine food getting that old cold and rock solid being made that day... Staff have no problem serving you old disgusting food that could kill you... The red haired red eyebrow clown girl with a attitude goes and tells me when I walk in... Her words - "What's wrong with the order? It's fresh.... I told her no it's not fresh I wanted fresh food. She then says no we just took it out it's fresh sir I don't believe you"... I then took the food out and layed it in the counter and tried to do the chicken sandwich apart with my hands it took strength to rip it apart... She then walks away and goes in the back talking crap like a little tooth pick clown and some guy gave me a refund.... Serious FIRE THEM and fix this place I'm calling a health inspector.
- JJJaNeecia JacksonOct 21, 20251.0I was just given the hardest chicken sandwich I’ve ever bit in my life. this is the second time I’ve gone to this location because it’s not too far from my house and this is also the second time I was given food that wasn’t even served hot just hard.
Frequently Asked Questions About Wendy's
Is 071 Katy Reserve Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 1717 Spring Green Boulevard, Katy, TX?
Wendy's at this location is open every day from 9:00 AM to midnight (00:00).
Does this Wendy's location have a drive-thru service?
Yes, the drive-thru is available daily from 9:00 AM to midnight (00:00).
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or at order.wendys.com by selecting this location for pickup or delivery.
Does Wendy's at this Katy location serve breakfast?
Yes, breakfast is served, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is there a customer care contact for feedback regarding this Wendy's location?
Yes, you can contact customer care via the Wendy's website contact page, live chat, phone at 888-624-8140, or call the location directly at (281) 758-8547.
Are there any nearby restaurants where I can explore other dining options around Wendy's?
Nearby eateries include Tiger Noodle House (Chinese cuisine), Papa Murphy's Take 'N' Bake Pizza, Domino's Pizza, Salad and Go, and The Social Pub and Grill, offering a variety of choices if you want to explore before or after visiting Wendy's.
What nearby health and wellness services are close to Wendy's in Katy?
Near Wendy's, you can find Memorial Hermann Medical Group Firethorne (medical center), Vision Source at Katy Reserve (optometrist), and several beauty and spa salons like Wonderlash Studio, Azora Nails & Spa, and Marissa Lea Skin + Wellness for health and wellness needs.
Are there fitness centers close to the Wendy's location where I can work out?
Yes, nearby fitness centers include 24 Hour Fitness and EōS Fitness to help you maintain your workout routine before or after dining at Wendy's.
Does Wendy's Katy Reserve offer delivery and dine-in options?
Yes, this Wendy's location offers delivery, takeout, drive-thru, and dine-in services.