Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Katy, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Katy, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
639 reviews
5 stars
297
4 stars
134
3 stars
65
2 stars
49
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly at the drive-thru, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and poor handling of order issues, with customers often receiving the wrong items.
Food Quality
Inconsistent food quality, with reports of cold, undercooked, or stale food, including issues with fries and burgers.
Cleanliness
Mixed reviews on cleanliness, with some customers noting dirty counters and unsanitary conditions.
Wait Times
Long wait times reported for both drive-thru and in-store orders, often exceeding reasonable expectations.
- DMDaniel MartinezNov 17, 20251.0Tarda muchísimo con las órdenes siempre te hacen esperar o sea no tienen nada de gente el establecimiento se ve bien vacío y siempre te hacen esperar por la Comida cinco o seis minutos o sea siempre les hace falta cosas y en la orden estás hablando en el la bocina y no te escuchan la manager es súper malcriada súper grosera
- TCTom CrosseyNov 1, 20251.0Used to get breakfast here regularly... great food, friendly service, well priced. But... now they don't open until 9am. That's almost lunchtime - totally useless. At least there's plenty of local competition who are happier to welcome your business.
- RAR AOct 27, 20251.0Drive thru female is rude and should not be working there. You’re losing business due to this particular person as I won’t be returning.. I’ll inform others of this incompetent person. Fries were cold and the drink cup not clean.
- EFE FrancoOct 21, 20252.0I used to stop at this location regularly on my way in to work. They recently changed their opening hours and I'm bummed out about it!! Please change your hours back!
- JGJosé GarcíaSep 29, 20252.0Combos are usually a medium and the manager up charged me to a large combo without asking me if I wanted a large the when I asked her about it she tried to say that the combos are always a large and that I would have to tell her if wanted a medium which doesn’t make sense
Frequently Asked Questions About Wendy's
Is 2201 S. Mason Rd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Katy, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Katy, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (281) 492-7070.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2201 S. Mason Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Katy, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through at Wendy's 2201 S. Mason Rd., Katy, TX is open daily from 9:00 AM to midnight.
Is this Wendy's location currently open?
Yes, Wendy's at 2201 S. Mason Rd., Katy, TX is open and committed to serving quality food daily.
Does this Wendy's serve breakfast?
Yes, this Wendy's location offers breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I find the menu pricing for this Wendy's?
Menu prices for Wendy's in Katy, TX can be found on order.wendys.com or the mobile app by selecting this location.
What payment options are accepted at Wendy's on S. Mason Rd.?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can customers provide feedback or contact Wendy's Katy location?
Customers can provide feedback via Wendy's Contact page, Customer Satisfaction Survey, or call (281) 492-7070 directly.
How can I order food online from Wendy's at 2201 S. Mason Rd.?
You can order food online through the Wendy's app or at order.wendys.com by selecting the Katy, TX location.
Are there other fast food or dining options near Wendy's on S. Mason Rd.?
Yes, nearby you can find another Wendy's, Hat Creek Burger Company, and Victoria's Mexican Grill and Bar, offering various dining choices.
What other services are available near Wendy's Katy location for convenience?
Close to Wendy's are services like Keemat Grocers supermarket, Goodwill Houston thrift store, and Tide Cleaners laundromat for added convenience.
How can public transit or local landmarks help me find Wendy's at 2201 S. Mason Rd.?
Wendy's is near community spots such as the UPS Access Point location and Commercial Locksmith Park Row TX, helpful landmarks for locating the restaurant.