Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Katy, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Katy, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,037 reviews
5 stars
403
4 stars
195
3 stars
122
2 stars
59
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, including long wait times and unacknowledged presence.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.
Food Quality
Customers expressed dissatisfaction with food quality, noting cold, stale, or improperly cooked items.
Cleanliness
The establishment was criticized for poor cleanliness, including dirty restrooms and unkempt dining areas.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff treatment and overall store organization.
- LSLeonardo SanchezNov 4, 20251.0Hoy 4 noviembre 9 am pedi un desayuno y la dependiente una mujer morena me atendió muy mal, le pedí 2 ×3 huevo y queso y se lo esplique bien claro y no le dio la gana de escuchar, me dijo que no español y tuve que llamar a una trabajadora del interior y le dijo lo mismo que yo , es una falta de respeto y se río con un señor qué habla inglés cómo ella, me sentí mal, es una persona muy mal educada.
- SRSomolia ReedNov 4, 20255.0Everything was wonderful
- SPStarla PhillipsOct 11, 20251.0I ordered through drive thru. They did not ask me my order at the speaker, even though they took the person's order in front of me. When I got to the window I asked if they knew I was trying to order. The girl at the window was very rude and asked, "oh are you trying to order something, what do you want?" I gave her my order. When she gave me my drink, I asked for a straw, and this seemed to irritate her. A guy worker came to ask her something and she said something back in a rude tone and he walked off shaking his head. I had to pull up and wait for my food even though I am the only car here. It has been 10 minutes, still waiting and another car just pulled up to the window. I did not think I'll come back to this location. I loved the friendly service and it has gone downhill. Now another car. Still waiting. Oh, I ordered a #1 no cheese, nothing special. Got my food, I said thank you and the girl just walked off, not even a grin. We all have our bad days, I get it. But come on now. It's sloppy. I wish I could show you a picture of my bag, I kid you not, it has grease all over it! I never take time out to leave a review, I made an exception.
- LHLindsey HOct 7, 20251.0This wendy's has really gone downhill this year, it was my go to on the way home from work but they keep messing up my orders. This time and my last time going at this point, the lady at the drive through had a language barrier issue and did not understand anything I ordered. At first she kept putting "late night meal detail" in as my order on the screen when I kept saying Son of the Baconator, it was 12:30 pm. I kept asking for the baconator and she kept correcting me that it's 2 cheeseburgers. I was finally asked to drive to the window where I repeated my order two more times and it was still gotten wrong. I asked for 2 Son of Baconators one with only mayo and one the way it came. She repeated my order back to me verbatim. So I thought she finally got it. What I got was two junior cheeseburgers, both with extra, extra ketchup, so much ketchup you couldn't see any thing on the burger and it was oozing out the sides of the sandwich. She didn't give me a receipt which I now know was probably intentional.So I couldn't return it.
- KRKelly RomeroOct 4, 20251.0Horrible ! I just went to the drive through and in ordered spicy nuggets and they gave me regular nuggets my husband went inside and told them and they made him pay for another order of nuggets because they said we had ordered the regular nuggets when I even said it twice in the drive thru because the girl didn’t listen well. I find it very dishonest and unpleasant visit also they didn’t even give us our fries we had to go back inside to ask for our fries ! Very unhappy with this visit !
Frequently Asked Questions About Wendy's
Is 048 Katy & Fort Bend Toll Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Katy, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Katy, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (281) 994-7195.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 048 Katy & Fort Bend Toll Wendy’s serve breakfast?
Yes, this Wendy’s location in Katy, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 1484 Katy Fort Bend Rd?
The drive-through at Wendy's, Katy, TX location is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location serve breakfast and what meals are available?
Yes, Wendy's in Katy, TX serves breakfast as well as lunch and dinner. You can order breakfast combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order Wendy's food online at order.wendys.com or through the Wendy's mobile app, available on the App Store.
Does Wendy's at 1484 Katy Fort Bend Rd offer delivery and takeout services?
Yes, this Wendy's location offers both delivery and takeout services to customers.
What payment options are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
How can I contact Wendy's in Katy, TX for feedback or questions?
You can contact Wendy's at (281) 994-7195 directly, or reach their Customer Care team via live chat on their contact page or call 888-624-8140.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant posters.
Are Wendy’s gift cards available at this location?
Yes, you can buy Wendy's gift cards in the restaurant, through various retailers, or online at the Wendy's gift card portal.
What nearby restaurants can I visit around Wendy's at 1484 Katy Fort Bend Rd?
Nearby dining options include Castillo's Mexican Restaurant, Zake Sushi Lounge, Shell convenience store with food options, and another Wendy's fast food restaurant.
What other nearby services might be useful when visiting Wendy's at Katy Fort Bend?
Nearby services include the RockItCoin Bitcoin ATM, gas stations like Shell and Exxon, massage spas such as A1 Massage, nail salons LG Nails & Spa, urgent care centers like Next Level Urgent Care, and hotels like Palace Inn Katy Texas and Motel 6.