Wendy's

3.4
1044 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Katy, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Katy, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1484 Katy Fort Bend Rd, Katy, TX
77493, United States

Hours

Reviews

3.4
1,044 reviews
5 stars
404
4 stars
195
3 stars
122
2 stars
60
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported cold, old, or improperly prepared food, with several instances of incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and overall cleanliness issues.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and order handling.
  • SM
    Stephanie Molina
    2 days ago
    1.0
    horrible service! Will be reaching out to corporate
  • KS
    Kemberlie Sykes
    6 days ago
    1.0
    I visited this location for lunch today! The employee that took my order tried to take my phone over to the drive thru window for payment when I ordered inside the restaurant at the front. So let me get this straight your establishment takes Apple Pay etc. when I told her no she could not take my phone being it needs a facial id to pay she proceeded to tell me then I need my card. What kind of bs is that. Why would you not have a cash register open for the in restaurant guest. I told her I didn’t want the food since I can’t pay with my allowed and accepted form of payment. I won’t be coming back here this I know!
  • JJ
    Jonathan
    Dec 14, 2025
    5.0
    Really great food and wonderful staff!
  • PP
    Paula
    Dec 13, 2025
    2.0
    This location is literally the worst overall to me, I have never had a solid experience. I vow each time to never go back, but this time I am so for real. The food is hard and horrible. I have to be honest, the area deserves better food and better customer service. Bye Wendy's on Katy Ford Bend Rd.
  • RA
    Ruben Aguado
    Dec 8, 2025
    1.0
    This Wendy’s is trash can’t even get the damn orders correct

Frequently Asked Questions About Wendy's

Is 048 Katy & Fort Bend Toll Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through at 1484 Katy Fort Bend Rd?

The drive-through at Wendy's, Katy, TX location is open daily from 6:00 AM to 12:00 AM (midnight).