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Wendy's

3.7
(1226 reviews)

Business Details

2930 N Mason Road, Katy, TX
77449, United States
(281) 769-8425

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Katy, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Katy, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2930 N Mason Road, Katy, TX
77449, United States

Hours

Reviews

3.7
1,226 reviews
5 stars
511
4 stars
275
3 stars
184
2 stars
68
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly at the drive-thru, leading to a negative experience.

Food Quality

Numerous reviews mentioned issues with food quality, including dry patties, incorrect orders, and concerns about food safety.

Cleanliness

Several customers noted unsanitary conditions, including employees handling food without gloves and a dirty dining area.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers advised to double-check their orders before leaving.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and fresh food at certain times.
  • EE
    Emily
    6 days ago
    1.0
    A million people working, yet there’s zero sense of urgency. I simply asked for fresh food, and even after waiting, I still didn’t receive it. Is this one of the Wendy’s locations that’s closing?!
  • SE
    Sterling Ehler
    Feb 6, 2026
    1.0
    Wont answer the phone called many times to see if they had an item. Wendys sucks
  • CM
    Carolina Nanette Minick
    Jan 27, 2026
    1.0
    the person at the drive thru is extremely rude, they need to be trained better and/or off drive thru speaker, i kept saying sorry because she was very rude even though i shouldnt be apologizing for asking a question....
  • MF
    Martha Freeman
    Jan 8, 2026
    5.0
    The employees are so nice!
  • NN
    Nicole
    Jan 4, 2026
    1.0
    The lady at the box/window sounded like she hates her job. We waited 10 minutes for our food. The burger patties were super dry and the fries were old. Not sure what the wait was for. We both got really sick / nausea to our stomachs within and hour of eating this food. We threw away more than half the food.

Frequently Asked Questions About Wendy's

Is 039 N Mason Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on 2930 N Mason Road in Katy, TX?

The drive-through is open daily from 6:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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