Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Katy, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Katy, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,215 reviews
5 stars
507
4 stars
275
3 stars
183
2 stars
67
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and mishandling of orders.
Food Quality
Food quality was inconsistent, with complaints about cold, undercooked, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions, including staff handling food without gloves and dirty dining areas.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Speed of Service
Service speed was frequently criticized, with long wait times reported in both drive-thru and in-store.
- KOKofoworola okeOct 19, 20251.0Bad service!! Make sure to collect your card and receipt. Agent took my debit card and never returned it Deliberately. They don't give receipts too.I came back 30 minutes later to collect my card and the agent threw my card on me without an apology and walked away. NEVER BUYING IN THIS LOCATION AGAIN.
- JBJennifer BoanOct 2, 20254.0Had breakfast delivery. Feel people are getting charged twice for tax as it states it is included in service fee but is charged separately as well! Ordered the swiss and bacon croissant meal. Was surprised when I saw my croissant, if you could call it that! It was not a croissant roll but a Wendy's kid's hamburger bun with almost non-existent swiss cheese as well as an egg that was about the thickness of a quarter! The only thing good about the croissant was the taste! The homestyle potatoes were lukewarm at best as was the coffee. I love Wendy's, but this breakfast really fell short! The delivery service was excellent, although many "xtra" charges tacked on, ie: service fee and delivery fee as well as tip!
- MTMaria TellesSep 26, 20251.0Let me tell you the college/High school guys are really nice and great customer service!!! Yet the manager Gina (I believe thats how her name is spell) Has poor customer service, she gets frustated easily with work overflow!! I was eating and I totally got a headache by the way she keep treating the boys, so demanding and rude!! I get it work sometimes is stressful but as she is older(with experience) she should be aware of her surroundings "us" customers , we go out to eat to relax and enjoy with our families, yet coming to a restaurant with people like her makes me not want to come again..
- AJAdrian Jimenez-LaraSep 21, 20255.0This location is incredibly convenient. The staff was super friendly and my order was ready in no time. I used the mobile app for pickup and even without an account, it was a breeze. Everything was fast and efficient. Highly recommend!
- MJMelissa JohnsonSep 12, 20251.0No one wears gloves in this Wendy’s I seen them making burgers and chicken sandwiches with their bare hands. They don’t do refills on strawberry lemonades now apparently. They don’t have a clue on what customer service is. A few of the teenage looking workers were standing around laughing and talking while customers were waiting.
Frequently Asked Questions About Wendy's
Is 039 N Mason Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Katy, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Katy, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (281) 769-8425.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 039 N Mason Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Katy, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on 2930 N Mason Road in Katy, TX?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast options?
Yes, Wendy's at 2930 N Mason Road serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app to access specials and deals.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's at 2930 N Mason Road open for dine-in?
Yes, this location offers dine-in, takeout, drive-through, and delivery services.
How can I provide feedback or contact Wendy's at this location?
You can contact customer care via their website live chat or call 888-624-8140. For this location directly, call (281) 769-8425.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Are there any nearby gas stations and convenience stores close to Wendy's at 2930 N Mason Road?
Yes, the Shell gas station with car wash and convenience store is nearby, offering a convenient stop for fuel and snacks before or after your meal.
What entertainment or dining options are near Wendy's at 2930 N Mason Road?
Nearby, you can visit The Veranda, an Italian restaurant and bar, or check out Vibes on Vibes Event Center for events and concerts.
Are there fitness or health services near Wendy's at this location?
Yes, APS Fitness gym and Morton Ranch Dental are nearby if you want to combine your visit with health and fitness activities.