Wendy's

3.6
948 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Katy, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Katy, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
307 S Fry Rd, Katy, TX
77450, United States

Hours

Reviews

3.6
948 reviews
5 stars
386
4 stars
215
3 stars
120
2 stars
67
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking proper training.

Food Quality

Several customers reported issues with food quality, including stale fries, incorrect orders, and unsanitary conditions.

Wait Times

Many customers experienced long wait times for their orders, both in-store and at the drive-thru.

Cleanliness

There were complaints about cleanliness, including dirty tables and unsanitary food handling.

Order Accuracy

Multiple reviews mentioned incorrect orders being given, leading to customer frustration.
  • JG
    John Garcia
    Nov 1, 2025
    1.0
    First fries were cold and the burger was cold. Asked for new fries and they gave me some fresh ones that tasted horrible is when I realized the oil was old. This was on Halloween night at like 12am
  • MM
    Mike
    Oct 24, 2025
    5.0
    Surprisngly solid location, pretty low wait times, havent had issues. is guuuuud
  • RW
    Riri W
    Sep 23, 2025
    1.0
    they gave us flat pops knowingly & all of a sudden the frosty machine don’t work we finally got our food and the fries were stale and tasted funny
  • SS
    sarah s
    Sep 19, 2025
    1.0
    If you’re looking for a quick stop for fast food, don’t come here. Unfortunately it’s the closest Wendy’s to me but it doesn’t matter if you order ahead or at the window, THEY WILL ALWAYS MAKE WAIT 10 mins or more in a parking spot. I just don’t get it.
  • CJ
    Chase Johnson
    Sep 1, 2025
    1.0
    I ordered two medium vanilla Frostys but they gave me two small sized

Frequently Asked Questions About Wendy's

Is 023 Fry Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.