At Wendy’s in Katy, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Katy, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking proper training.
Food Quality
Several customers reported issues with food quality, including stale fries, incorrect orders, and unsanitary conditions.
Wait Times
Many customers experienced long wait times for their orders, both in-store and at the drive-thru.
Cleanliness
There were complaints about cleanliness, including dirty tables and unsanitary food handling.
Order Accuracy
Multiple reviews mentioned incorrect orders being given, leading to customer frustration.
JG
John Garcia
Nov 1, 2025
1.0
First fries were cold and the burger was cold. Asked for new fries and they gave me some fresh ones that tasted horrible is when I realized the oil was old. This was on Halloween night at like 12am
MM
Mike
Oct 24, 2025
5.0
Surprisngly solid location, pretty low wait times, havent had issues. is guuuuud
RW
Riri W
Sep 23, 2025
1.0
they gave us flat pops knowingly & all of a sudden the frosty machine don’t work we finally got our food and the fries were stale and tasted funny
SS
sarah s
Sep 19, 2025
1.0
If you’re looking for a quick stop for fast food, don’t come here. Unfortunately it’s the closest Wendy’s to me but it doesn’t matter if you order ahead or at the window, THEY WILL ALWAYS MAKE WAIT 10 mins or more in a parking spot. I just don’t get it.
CJ
Chase Johnson
Sep 1, 2025
1.0
I ordered two medium vanilla Frostys but they gave me two small sized
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Katy, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Katy, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (281) 676-5447.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 023 Fry Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Katy, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours of Wendy's at 307 S Fry Rd, Katy, TX?
Wendy's is open daily from 6:00 AM to 1:00 AM, including the drive-through.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's at 307 S Fry Rd offers drive-through service daily from 6:00 AM to 1:00 AM.
Can I order breakfast at Wendy's in Katy, TX?
Yes, this Wendy’s location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods does Wendy's at 307 S Fry Rd accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there a way to get Wendy's delivered to my location near Katy, TX?
Yes, you can check delivery availability and order through the Wendy’s app or at order.wendys.com by entering your address.
Where can I find the menu and pricing for this Wendy's location?
View menus and prices at order.wendys.com or via the Wendy's mobile app by selecting this Katy location.
How can customers provide feedback about their experience at this Wendy's?
Feedback can be given through Wendy’s Customer Care Live Chat, by calling 888-624-8140, or by filling out the Wendy’s Customer Satisfaction Survey with your receipt details.
Are there any optometrist or eyewear stores near this Wendy's where I can shop after eating?
Yes, nearby are Eyedoc Vision Services, Visionworks, and Modern Eyes Optometry, where customers can conveniently get eye care or eyewear after visiting Wendy’s.
What other dining options are close to Wendy’s on S Fry Rd?
IHOP and McDonald's are nearby restaurants, giving customers additional choices for breakfast, lunch, or dinner close to Wendy’s location.
Where can I find convenient services like banks or pharmacies near Wendy's at 307 S Fry Rd?
PNC bank, Bank of America, and Katy Pharmacy are nearby, making it easy to handle banking or health needs before or after your Wendy's visit.