At Wendy’s in Katy, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Katy, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted problems with incorrect orders and missing items.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and with food preparation.
Staff Attitude
Customer service experiences varied widely, with some praising staff while others reported negative interactions.
FN
farshad nejad
Oct 22, 2025
5.0
I had a really good experience with this Wendys store
MG
Michael G
Oct 16, 2025
2.0
The service was terrible and the food was not Wendy's standards.
RL
Rafael Lopez
Oct 12, 2025
4.0
Wendy's is my guilty pleasure, and this place does what a Wendy's ought to do. My only gripes are 1) the location; los of construction happening here, so it can be a bit hard to get in or out. And 2) sometimes they close the dining room early (like at 8pm) when I'd rather not eat at home, so then the only choice is to use the drive through.
If I have to nitpick something else then I guess it's got a dying "Wendy's" sign where only the W and E are still lit, but inside it's always clean and well tended to, so it's no big deal. The staff is always attentive and kind too, so it's not like the atmosphere is bad, the construction outside is just a bit annoying.
JP
Jose Ponte
Sep 24, 2025
1.0
I just left that place. It is raining hard, and there is no roof or anything to protect customers from the rain when ordering at the drive-thru. If you close the window, you won't be able to hear anything. The lady on the speakers left me waiting there. When she finally spoke with me, she asked me again for another moment, so I left. What kind of customer service is this? Where is the common sense? Called to speak with someone at the store, and nobody answered the phone.
AR
ada rodriguez
Sep 12, 2025
1.0
Burnt my cinnabon bites, whatever they are called! And to a crisp!!! I noticed something was off when I tried to dig my fork into what I previously presumed to be pillowy soft doughy cinnamon goodness, and it was rock hard. I couldn’t even dent it, picked it up and saw it was charcoal black! never going again to this location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Katy, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Katy, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (281) 665-2574.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Katy 2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Katy, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the Wendy's drive-through hours in Katy, TX?
The drive-through at Wendy's Katy, TX is open daily from 9:00 AM to midnight.
Does Wendy's Katy, TX serve breakfast?
Yes, Wendy's in Katy, TX serves breakfast with options like breakfast combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy’s food for delivery near Katy, TX?
Delivery is available if you enter your address on the Wendy's app or order.wendys.com to see if delivery serves your area.
What payment methods does Wendy’s Katy location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy’s Katy location for questions or feedback?
You can call Wendy’s Katy at (281) 665-2574, use Live Chat or message through their contact page, or take their customer satisfaction survey.
Where can I find the menu and pricing for Wendy's Katy?
Menu and pricing can be viewed at menu.wendys.com or the Wendy’s mobile app after selecting the Katy, TX location.
What are some nearby places I can visit before or after dining at Wendy’s Katy?
Nearby places include Southern Maid Donuts for bakery treats, King Nails & Spa for beauty services, and VR Battle Arena for arcade fun.
Is there a fitness option near Wendy’s in Katy?
Yes, The Gym Station and YMCA are nearby fitness centers where you can work out before or after visiting Wendy’s.
Can I combine a visit to Wendy’s Katy with some local shopping?
You could visit CVS Pharmacy or CVS Beauty nearby for shopping and essentials before or after your meal at Wendy’s.
Are there any nearby services for automotive or pet care near Wendy’s Katy?
Yes, Driver’s Auto Repair and The WellPet Center Veterinary Hospital are close by for auto repairs or pet needs while you dine at Wendy’s.