Wang Shack

4.1
495 reviews

About

Chicken Wings Restaurant

Location

Wang Shack
3011 W Grand Pkwy N Suite 400, Katy, TX
77449, United States

Hours

Reviews

4.1
495 reviews
5 stars
320
4 stars
55
3 stars
28
2 stars
29
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the wings for their flavor and size, with many enjoying the variety of sauces and the quality of the fries.

Service Issues

Several reviews highlighted long wait times for food and issues with order accuracy, leading to customer frustration.

Customer Service

While some customers experienced excellent service, others reported poor interactions with staff, particularly regarding order mistakes.

Atmosphere

The dining environment received mixed feedback, with some noting a clean space while others mentioned uncomfortable situations involving staff behavior.

Pricing Concerns

Customers expressed that the prices were high compared to the quality of food received, with some feeling that the value did not meet expectations.
  • GA
    G A
    Nov 15, 2025
    5.0
    Food was delicious
  • MJ
    Maria Jimenez
    Oct 31, 2025
    5.0
    From the moment we arrived, our experience was great. Jayden was super kind, helped us choose the best options, and recommended an amazing wing flavor — absolutely delicious! The food was excellent — great taste, good portions, and the wait time was pleasant. However, one thing that did affect the experience a bit was that a blonde woman, who seemed to be the manager, was yelling at the employees loud enough for everyone in the restaurant to hear. It was uncomfortable because the team looked like they were doing a great job and working hard. I think the place could have a much better atmosphere if the staff were treated with more respect — they truly deserve it. Other than that, everything else was great. Big thanks to Jayden for the amazing service! It was my first time visiting, and I’ll definitely be coming back — hopefully to be served by him again.
  • TM
    Thomas Mccraw
    Oct 19, 2025
    5.0
    Have never had a bad wing. They are always on point and sauced well(not to much and not to little). It’s our go to wing place
  • MW
    Mark Wang
    Oct 16, 2025
    5.0
    Nice independent Buffalo wings spot in Katy, if you live around here, you have to come and try the food here. They have a big list of sauce for your Wang (wing) and the price for the meal combo is pretty fair. The wings are pretty plump and the fries are fresh tasting. The service is great because we order a large order, they help us and bring the food to our table. But if you live in Houston, it is a but far of drive for some wings.
  • AC
    angelica comparan
    Oct 9, 2025
    1.0
    I’m a patiant understanding person. When I called in I was really understanding. I live 20 minutes out. I take 20 minutes to get there and 20 to get back. I called and explained my order was incorrect, they tried telling it was correct.Then ended up telling they see in their system the second time they saw the order come through, that the system is wonky.I did not have plans on heading that way the following day. At this point is it’s 8:48pm,I’m not going back and the food is pretty much cold waiting on them to figure out how they will make it right.They expect you to go back and return the food even if it’s the next day. So you’ll have to take the time out of your day if you want a refund,since I didn’t want my food to be remade, and didn’t have plans on going tomorrow due to a busy life. They were the ones in the wrong and they admit it as well. I get they have policy, waiting on GM now. I personally don’t have time to be making inconvenient stops. I was told I would a call from the manager early in the day, so far I have not and it’s the second day way past early in the day. They respond to you that they want to hear you out, to my review, so reach out to who? I’m still waiting on the call I was promised. I Shouldn’t be trying to call and figure this out anymore. My point is time and money lost and they won’t make it right if they get your order wrong for take out.

Frequently Asked Questions About Wang Shack

What are the regular dining hours at Wang Shack?

Wang Shack is open daily from 11:00 AM to midnight for regular dining.

Does Wang Shack offer delivery and in-store pickup services?

Yes, Wang Shack offers both delivery and in-store pickup services.