Tropical Smoothie Cafe

Reviews

• MJ

  Mia J

  Feb 24, 2026
  1.0
  if I could write zero stars I would manager is always so low energy and extremely lazy. Was very ignorant and was basically trying to say that the reason my gift card wasn’t working because I had no money on it even though I showed him I did and he was not helpful in any way to try a different card reader.
• FM

  Faruza Matzhanova

  Jan 26, 2026
  1.0
  Absolutely disgusting. The food was clearly not fresh and tasted awful — honestly unsafe to eat. The staff were rude from the moment we walked in, acting like customers are a burden. The place was filthy: dirty tables, trash around, and zero sense of hygiene. A complete waste of money. Avoid this place at all costs.
• JC

  Janice Chong

  Oct 15, 2025
  1.0
  Update: It’s insane that you would look up my work place. Fortunately, that isn’t where I work and you can even call and verify. But it’s good for your customers to see what length of psychotic behavior you all are showing us. I’m updating my review based on the response I received. My review is for this location. The owner is rude and very condescending. I didn’t expect him to take any accountability for his immature behavior — and he proved me right. Actions speak louder than words, and clearly, there are many unhappy customers who’ve had the same issue with one person — the owner. I had a very upsetting experience here. The owner was extremely rude and dismissive from the moment I arrived. I had clearly informed him that my child has a severe nut allergy, yet my order was still prepared incorrectly. When I brought it up, he responded by saying, “Well, why did you come to a place that has nuts?” — which was completely inappropriate and insensitive. His tone and attitude made me feel unwelcome and disrespected. No customer deserves to be spoken to this way, especially when raising a legitimate health concern. I hope management takes this feedback seriously and improves their approach toward customers and allergy safety. Please go anywhere else!
• SZ

  Siorelys Zavala

  Sep 26, 2025
  1.0
  I love Tropical Smoothie but here the service is terrible and what surprises me the most is that it is the owner! Super arrogant and not at all friendly! I don’t think it’s a good example for its employees He made the smoothie and I told him that I didn’t want orange juice and I put too much water I couldn’t even taste the taste of the fruits!
• BB

  B.

  Dec 4, 2020
  5.0
  Always good food. Tasty smoothies and wraps.

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