Tropical Smoothie Cafe

4.0
165 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
23053 Clay Rd, Katy, TX
77493, United States

Hours

Reviews

4.0
165 reviews
5 stars
104
4 stars
19
3 stars
7
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were numerous complaints about rude service, particularly from management, and inconsistent experiences depending on the time of day.

Food Quality

The food and smoothies received mixed reviews; while some customers enjoyed the freshness and flavors, others reported issues with food being cold, bland, or poorly prepared.

Cleanliness

Most reviews indicated that the location was generally clean, but there were some mentions of unsanitary conditions and maintenance issues that detracted from the overall experience.

Inventory Issues

Several customers expressed frustration over the frequent lack of menu items, such as smoothies and food ingredients, which impacted their dining experience.

Overall Experience

Despite some negative feedback, many customers expressed a strong preference for this location due to its atmosphere and the quality of the smoothies, indicating a loyal customer base.
  • CD
    China Doll
    3 days ago
    1.0
    I went here a couple weeks ago and witnessed what seemed to be a manager racially profiling, and mishandling a young teen girl. From where I stood, the young lady was very respectful And her parent was involved shortly after. I couldn’t even eat here. Who is running this place?
  • TN
    Terrence Newsome
    Nov 15, 2025
    5.0
    Had a slight mix up with my door dash order, not sure who i talked to overt the phone but she was a true professional! This store is alright with me.
  • SG
    savannah grace
    Nov 13, 2025
    1.0
    I saw a tiktok of the manager of this store putting her hands on a customer even though said customer wasn’t doing anything, and then she proceeded to call her dumb etc. it’s disgusting behavior, and i will not be coming here again. either fire her or loose business because this behavior is absolutely disgusting. do better.
  • DR
    Dominique 'Nikki' Reyes
    Nov 10, 2025
    5.0
    Ordered pick up via DoorDash and the smoothies were ready and delicious.
  • KH
    Kimeisha Harmon
    Nov 7, 2025
    5.0
    Clay Rd location is excellent. Great customer service, staff and food! Thank you.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in Katy, TX?

The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.