Tropical Smoothie Cafe

4.0
166 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
23053 Clay Rd, Katy, TX
77493, United States

Hours

Reviews

4.0
166 reviews
5 stars
105
4 stars
19
3 stars
7
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous complaints about rude and unprofessional staff, particularly a manager who has been reported for yelling at customers and employees.

Food Quality

While many customers enjoy the smoothies and some food items, there are consistent reports of food being served cold, not fresh, or poorly prepared.

Cleanliness and Management

Several reviews mention cleanliness issues and poor management practices, including inventory problems and staff training deficiencies.

Positive Experiences

Despite the negative feedback, many customers praise specific staff members for their friendliness and excellent service, indicating that experiences can vary significantly.
  • CD
    China Doll
    Nov 21, 2025
    1.0
    I went here a couple weeks ago and witnessed what seemed to be a manager racially profiling, and mishandling a young teen girl. From where I stood, the young lady was very respectful And her parent was involved shortly after. I couldn’t even eat here. Who is running this place?
  • TN
    Terrence Newsome
    Nov 15, 2025
    5.0
    Had a slight mix up with my door dash order, not sure who i talked to overt the phone but she was a true professional! This store is alright with me.
  • SG
    savannah grace
    Nov 13, 2025
    1.0
    I saw a tiktok of the manager of this store putting her hands on a customer even though said customer wasn’t doing anything, and then she proceeded to call her dumb etc. it’s disgusting behavior, and i will not be coming here again. either fire her or loose business because this behavior is absolutely disgusting. do better.
  • DR
    Dominique 'Nikki' Reyes
    Nov 10, 2025
    5.0
    Ordered pick up via DoorDash and the smoothies were ready and delicious.
  • KH
    Kimeisha Harmon
    Nov 7, 2025
    5.0
    Clay Rd location is excellent. Great customer service, staff and food! Thank you.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in Katy, TX?

The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.