Taco Bell

3.0
988 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 25109 Market Place Drive in Katy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
25109 Market Place Drive, Katy, TX
77494, United States

Hours

Reviews

3.0
988 reviews
5 stars
298
4 stars
150
3 stars
105
2 stars
76
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with incorrect orders, poorly assembled items, and food that was not fresh or hot.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, including dirty dining areas and restrooms lacking basic supplies like soap.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted positive experiences with food quality and service.
  • GM
    Gavin McLaughlin
    Jan 4, 2026
    1.0
    This place is terrible. Completely ridiculous. Our food was cold right out of leaving tie drive through. The quesadillas smelt like smoke and had no cheese or sauce on them. And the little cheese that was in them wasn’t even melted. We spent our hard earned money here and it is disgusting. This is not the first time this has happened. It gets really frustrating when you just want some fast food and everything is disgusting.
  • PP
    Pavel
    Jan 1, 2026
    5.0
    Las quesadillas lo mejor
  • AM
    anysha moore
    Dec 23, 2025
    1.0
    just did an Uber Eats order and I am so disappointed. My fries are cold, chalupa is so hard and it doesn’t even feel warm or hot in the slightest. I tried to bite into my chalupa and it hurt the back of my two front teeth. I asked for extra sour cream on my burrito hardly got any , and I didn’t get my cinnamon twists.
  • E_
    Emily Cruz (박연아_에밀이)
    Dec 20, 2025
    1.0
    NEVER COMING TO THIS LOCATION AGAIN. THIS IS THE LAST STRAW. Telling people they don't have time to make your order because they're too busy dealing with other orders is unacceptable. The most HORRIBLE customer service at this restaurant. This has not only happened once, but I have been yelled at in the drive through in the past before they put the automated system in. She got irritated while I was verifying my order bc the speaker was too low and I COULDN'T HEAR NOR UNDERSTAND HER! But today, they just did us wrong. This particular store is notorious for having people work there who don't care about customer service. They will do just enough to earn their paycheck. They always forget to put items THAT YOU PAID FOR in the bag. Last time I'll ever visit this location. In fact, they screwed up our order so badly that we have to go to a different taco bell to complete our meals.
  • JW
    John Ward
    Dec 2, 2025
    5.0
    I know it's not actually Mexican food, but I have had many late night taco bell cravings.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell in Katy?

The drive-through is open from 9:00 AM to 2:00 AM Sunday through Thursday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Where is the Taco Bell located in Katy, TX?

Taco Bell is located at 25109 Market Place Drive, Katy, TX 77494, United States.