Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 25109 Market Place Drive in Katy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, such as cold items, incorrect orders, and poorly assembled meals.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.
Ordering Process
The automated ordering system received mixed feedback, with some customers finding it frustrating and slow.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted positive experiences with food quality at times.
JT
Jack T
4 days ago
5.0
Came late at night with a big group and the staff member at the window at 1:00 was very helpful
RC
Ruben Cisneros
Feb 18, 2026
1.0
Only 2 cars in front of me at the drive thru when I arrived at 8pm. Once I paid for my food (3 bean burritos and a nacho fries, that is it), it took over 10 mins to get my food, waited at the window for 5 mins and then they told me to pull to the front and I waited another 5 mins before my food got out. Terrible service!!!
HL
Harley LEVONITIS
Feb 13, 2026
1.0
This place sucks. My order is always messed up. They never put the sour cream on anything supreme (taco, chalupa, or burritos) and they always have me park in the parking lot even though no one is in line behind me just to boost their serve time. They're lying to their bosses and customers. Don't go here unless you hate the person your buying food for. Not a good time
GL
G&G FIBER LLC
Feb 9, 2026
1.0
If we can absolutely leave no star reviews on this particular restaurant we would! This restaurant has the most horrible service and every time we have gone to this Taco Bell when we get home, our order unfortunately is never correct or we are always missing something. The staff is absolutely rude and does not help at all. When we have came back to ask for our order they act as if they had no fault or don’t know what you are talking about.
RV
Raul Velez
Jan 25, 2026
1.0
How does Taco Bell corporate not step in after these horrible reviews and service. Hardly any meat in our tacos. Full of lettuce. Never have strawberry breeze any time I go. It's pay more and get less at Taco Bell. I can make tacos at home for the 20 dollars I spent or go to a taco truck.