Taco Bell

2.9
972 reviews
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Business Details

25109 Market Place Drive, Katy, TX
77494, United States
(281) 845-9250
https://locations.tacobell.com/tx/katy/25109-market-place-drive.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 25109 Market Place Drive in Katy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
25109 Market Place Drive, Katy, TX
77494, United States

Hours

Reviews

2.9
972 reviews
5 stars
292
4 stars
147
3 stars
104
2 stars
76
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and incorrect orders, leading to frustration and dissatisfaction.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions, including dirty restrooms and unclean dining areas, which negatively impacted customer experiences.

Food Quality

While some customers enjoyed the food, many others complained about poorly made items, incorrect orders, and food that was not fresh.

Staff Attitude

A significant number of reviews mentioned rude or unhelpful staff, contributing to a negative overall experience for customers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted good service and food quality during their visits.
  • TA
    Taylor Angeli
    Nov 14, 2025
    5.0
    Came here recently for a late dinner, food came out great and didn’t have to wait too long for it. One of the things I like most about Taco Bell is the order kiosks inside as I can easily order without having to worry about any miscommunication. The one thing I will suggest is continuing to decorate the dining area and having workers regularly clean it (removing scraps off tables, taking trash out, etc) as it makes the environment more welcoming to customers. As someone who works in fast food, people will come back to the establishment when they feel comfortable. Don’t be turned away from the majority of the negative reviews, just remain patient and kind to the workers as working fast food isn’t as easy as most people think it is, especially for people who haven’t had to work in that kind of environment. Keep up the good work! 👍👍
  • SR
    Stephen Reamer
    Nov 2, 2025
    5.0
    Not the "Healthiest" Food, but the Kids Loved the New Churros and Cheese Roll Ups are ALWAYS a Hit.
  • PT
    Perviz Tube
    Oct 26, 2025
    1.0
    I am dasher . Waiting for 5 minutes. Nobody ask why am i waiting for? Order was ready too late. It’s not fair wait like this . You need to do something with this fellas.
  • BQ
    Butler Quentin
    Oct 21, 2025
    1.0
    Took one whole hour to get my food. Ridiculous
  • BG
    Brian Gatlin
    Oct 9, 2025
    1.0
    Showed up at 1:55 and was told all the food was gone. Last I check you are open until 2:00. Continued great customer service !
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Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell in Katy?

The drive-through is open from 9:00 AM to 2:00 AM Sunday through Thursday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Where is the Taco Bell located in Katy, TX?

Taco Bell is located at 25109 Market Place Drive, Katy, TX 77494, United States.