Taco Bell

3.0
1155 reviews
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Business Details

22642 Morton Ranch Road, Katy, TX
77449, United States
(346) 712-9720
https://locations.tacobell.com/tx/katy/22642-morton-ranch-road.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 22642 Morton Ranch Road in Katy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
22642 Morton Ranch Road, Katy, TX
77449, United States

Hours

Reviews

3.0
1,155 reviews
5 stars
341
4 stars
181
3 stars
144
2 stars
91
1 star
398

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Several reviews mention that the food is often cold, stale, or not made to standard, leading to disappointment.

Management Issues

There are complaints about management not addressing staff behavior and operational inefficiencies, contributing to a negative experience.

Positive Experiences

A few customers noted improvements in service and food quality, indicating potential positive changes at the location.
  • PC
    pedro Castillo
    Nov 4, 2025
    2.0
    Bathroom really dirty paper in the floor everywhere and bathroom sink water running out, restaurant floor and tables dirty and service really slow i have to ask for my order and wait for over 20 minutes.
  • AG
    Atul K Gupta
    Nov 3, 2025
    4.0
    We came to this location. The jeep ahead of us took 10 mins to place his order. Then when we went to pick the mobile order then the window lady told us it’s not ready and park at the front. There we saw that guys here inside are joking and wasting time. And the cooks are slow and nasty and basically not efficient. The guys left their vehicles and went inside begging for their order. This location needs to be closed and manager fired. The board outside the location
  • BR
    Berenice Reyes
    Nov 2, 2025
    2.0
    The food was good, the cleaning is the worst thing that could be happening here, restrooms , dining room , fountain drink area, tables, floors
  • DD
    D
    Oct 20, 2025
    1.0
    This has to be one of the worst taco bell restaurants in the state of Texas. The three chances I gave them all dining inside were horrible, the staff acts as if you're bothering them. The food quality is terrible as it is fixed by employees that hate their job and it shows. I will never return to this location.
  • HH
    Hanna
    Oct 18, 2025
    1.0
    The past two times I’ve gone through this drive-thru, it’s taken forever. Today I ordered nacho fries, and they were barely seasoned and not fresh. The cup of nacho cheese was only half full. I even went inside to buy another one — they charged $1.50, and that cup was also only halfway filled. This is honestly one of the worst Taco Bell locations I’ve been to. The food quality and service keep getting worse. I do not recommend this location.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Morton Ranch Road?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Where is this Taco Bell location?

It is located at 22642 Morton Ranch Road, Katy, TX 77449, United States.