Subway

3.7
215 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Katy Subway® Restaurant at 2001 Katy Mills Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2001 Katy Mills Blvd, Katy, TX
77494, United States

Hours

Reviews

3.7
215 reviews
5 stars
111
4 stars
29
3 stars
17
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and efficient while others are reported as rude and unprofessional.

Staff Communication

Many customers expressed frustration over language barriers, noting that several staff members had limited English proficiency, which complicated the ordering process.

Hygiene Concerns

Several reviews highlighted issues with hygiene practices, particularly regarding food handling and cleanliness in the restaurant.

Operational Issues

Customers reported problems with store hours not being adhered to, as well as issues with online orders and staff not being prepared to fulfill them.

Food Quality

While some customers praised the freshness and quality of the food, others noted inconsistencies in portion sizes and preparation.
  • AA
    Amelia Avalos
    Nov 4, 2025
    5.0
    Nov 4 11am lady serving and creating sandwiches was extremely attentive and great customer service on top of working hard
  • MM
    Maurice Mccardell
    Oct 16, 2025
    1.0
    This subway just turned me away because they didnt have anything prepared she told me to come back at 9, even though theyre supposed to be open at 8, nothing posted outside, no note or anything just a locked door and nothing set up, Manager you need to step your game up
  • CM
    Christopher McCollumn
    Oct 8, 2025
    5.0
    Fast! Easy! Out the door! The lady was on point and taught me some Spanish! I need my lechuga!
  • MC
    Maria E Casian
    Oct 3, 2025
    1.0
    the manager there sucks. not only does she not speak english (i speak spanish so i started speaking to her in spanish) she was completely rude and very unprofessional. judging my order and giving me attitude. will be going to corporate about this her attitude is always like that i had to just walk out i was so done with her
  • AN
    Atheer Naysan
    Jul 20, 2025
    1.0
    Worst subway ive ever been to. They do not have anything no change no points no bread no drinks.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Katy, TX?

Subway is located at 2001 Katy Mills Blvd, #P, Fort Bend, Katy, TX 77494.

What are the operating hours for Subway at 2001 Katy Mills Blvd?

This Subway restaurant is open every day from 8:00 AM to 9:00 PM.