Subway

3.1
188 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Katy Subway® Restaurant at 1215 Fry Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1215 Fry Road, Katy, TX
77450, United States

Hours

Reviews

3.1
188 reviews
5 stars
75
4 stars
22
3 stars
14
2 stars
10
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic communication skills.

Food Quality

Customers frequently complained about the quality of food, including stale bread, unappetizing sandwiches, and unsanitary conditions.

Staff Training

Many reviews indicated that staff appeared untrained, particularly in handling orders and maintaining hygiene standards.

Operational Issues

Several customers reported issues with the store's hours, including early closures and unavailability of menu items.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, as well as the freshness of the food on occasion.
  • JA
    Joao De Almeida
    Aug 16, 2025
    1.0
    Ya es recurrente que los trabajadores no puedsn cobrar al momento sus cheques de pago, es una irresponsabilidad muy grave de parte de Uds, ya va casi un mes con ese problema y no lo solucionan con su banco, así como Uds exigen también deben cumplir con sus trabajadores, NOTA: se recine el cheque, se deposita y hay que esperar casi 5 días para que el banco lo haga efectivo Y NO ES JUSTO, LOS TRABAJADORES TAMBIÉN TENEMOS OBLIGACIONES QIE CULPLIR Y UDS NO ME VAN A DONAR LOS ALIMENTOS.
  • BA
    Brad anderson
    Jul 31, 2025
    1.0
    The bread was too hard and sandwich kind of sloppy.
  • RG
    Ruben Dario Silva Gonzalez
    Jul 16, 2025
    5.0
    Son excelentes los muchachos que trabajan ahí son grandiosos por eso y por más pienso que es la mejor tienda de Subway en Katy
  • LW
    Larz Welo
    Jan 3, 2023
    2.0
    Nothing says service like exasperated underpaid service people screwing up your order, being disgusted you’re trying to order off a nonexistent kid’s menu, and bad music blasting over stressed out speakers. Sign me up for the garbagy rewards program!

Frequently Asked Questions About Subway

What type of food does Subway Price Plaza offer?

Subway Price Plaza offers a variety of sandwiches including Footlongs, 6” sandwiches, wraps, salads, and cookies made with fresh-baked bread and fresh-cut veggies.

What are the operating hours of Subway at 1215 Fry Road?

Subway Price Plaza is open every day from 8:00 AM to 9:00 PM.