About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Katy Subway® Restaurant at 5160 Franz Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.1
383 reviews
5 stars
245
4 stars
51
3 stars
23
2 stars
12
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and language barriers.
Cleanliness
Multiple customers noted issues with cleanliness, describing the restaurant as dirty and unsanitary.
Food Quality
Inconsistent food quality reported; some enjoyed fresh ingredients while others complained about stale or insufficient portions.
Management Issues
Concerns raised about management and staff training, with some customers noting a decline in service quality compared to previous visits.
Overall Experience
While some customers had positive experiences and praised the atmosphere, others expressed dissatisfaction and indicated they would not return.
- MJMike Minter, Jr.2 days ago5.0Wonderful service today, will be back!
- JNJose Navarro2 days ago5.0Very good experience, the staff was nice. Great sandwiches! Definitely recommend if you’re looking for a quick meal.
- ADAnn DangNov 1, 20251.0My experience was DISCRIMINATING and RUDE... As I entered, cashier was checking out a customer and both were having a personal conversation. I stood patiently waiting to make my order for a good 5min. But my patience ran out and the cashier finally acknowledged me when I walked out. Personal conversation should be done outside of work or paused especially if you have other customers. Customer service was horrible. I would go down the street where staff knows how to greet, be efficient, and say I'm sorry or thank you. I would not recommend coming to this location if you are not Hispanic. She only spoke to the Hispanic lady who was there and greeted the Hispanic lady who came in after me. I'm obviously not Hispanic. If management's wants to confirm check your cameras on Sat, 11/1 at 2:35pm
- MCmarita condinatoOct 16, 20255.0Great spot, wonderful crew!!!! Feels like home
- ARalexander rugamasOct 6, 20255.0Me han tratado bien y cordial siempre aceptan las sugerencias de lo que uno desea comer sin peros ni objeciones
Frequently Asked Questions About Subway
What is the address of the Subway restaurant in Katy Plaza?
The Subway restaurant is located at 5160 Franz Road, Suite 1-A, Katy, TX 77493 in the Katy Plaza area.
What are the operating hours for this Subway location?
Subway is open Monday to Friday from 8:00 AM to 11:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
What types of meals are served at this Subway?
This location serves breakfast, lunch, and dinner.
What pickup and delivery options does the Katy Plaza Subway offer?
They offer in-store pickup, curbside pickup, and delivery for customer convenience.
Can customers dine in at the Subway in Katy Plaza?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery.
Does the Subway at 5160 Franz Road offer catering services?
Yes, this Subway offers catering services to meet your group or event needs.
Where can I find the menu and place orders online for this Subway?
You can view the menu and order online at https://subway.com/en-us/restaurant/50508-0/menu/
What nearby restaurants can I visit if I want more dining choices around Katy Plaza Subway?
Near the Subway, you can find Pizza Fino, an Italian pizza restaurant, and Pizza Inn for more pizza options.
Are there any fitness or wellness centers near the Subway at Katy Plaza?
Yes, nearby fitness options include FS Mixed Martial Arts and Fitness and We Rock the Spectrum gym.
What local services are available near the Subway for customers visiting Katy Plaza?
Nearby services include Mason McDonald: Allstate Insurance, Metro by T-Mobile for mobile needs, and Dr. Teeth Dental Care for dental services.