About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Katy Subway® Restaurant at 2750 FM 1463 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.0
160 reviews
5 stars
63
4 stars
12
3 stars
15
2 stars
9
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, with some expressing frustration over language barriers and lack of communication.
Food Quality
Several reviews highlighted inconsistent food quality, including issues with freshness and incorrect orders, leading to dissatisfaction among customers.
Cleanliness
Customers noted cleanliness issues in the restaurant, including dirty tables and chairs, which detracted from their dining experience.
Staffing Issues
Multiple reviews mentioned understaffing during peak hours, resulting in long wait times and inadequate service.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
- LLlebrown03Nov 5, 20253.0Check your sandwich if ordered online. I ordered additional bacon and got pepperoni instead (wasted upcharge). 3 stars given because restaurant was clean and sandwich was ready on time.
- TRTiffany RadfordOct 26, 20252.0I was working very near this location and only have a 30 minute lunch break. So I ordered my sandwich an hour before my break to be ready at 1 pm. The app said it was ready at 1. I showed up at 1:05 then had to wait 10 minutes to make the sandwich which they had over an hour to make. This gave me time to look around at all the chairs that are supposed to have white back rests and realize that every single chair back was covered in black fingerprints from people grabbing them to pull the chairs out, the tables were covered in crumbs, and there was a drink spilled under a table that had been there long enough to dry. I also ordered a 20 oz Dr pepper and they didnt have any. I wasted another couple of minutes trying to get the lady to understand that I just wanted a cup to get a fountain drink since I had already paid for a 20 oz they didnt have.
- AUABIGAL ABIGAIL URDANETAOct 16, 20255.0Great Service and fast, really good.
- DAdayna amodioJul 24, 20251.0Nahhh they only got 2 people working here during a crazy lunch rush…. Their GM needs to do better… man that’s messed up
- ASA SJul 10, 20251.0Stay away. Very bad experience and seems like using expired items.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 2750 FM 1463, Suite 260, The Shops at Firethorne, Katy, TX 77494.
What are the opening hours of the Subway at The Shops at Firethorne?
The Subway is open daily from 8:00 AM to 9:00 PM.
Does this Subway offer in-store dining?
Yes, this Subway offers dine-in services in the restaurant.
Can I order delivery or curbside pickup at this Subway?
Yes, the Subway offers in-store pickup, curbside pickup, and delivery services for your convenience.
What meals are served at the Subway in Katy?
Subway serves breakfast, lunch, and dinner meals at this location.
Does the Subway at The Shops at Firethorne provide catering services?
Yes, catering services are available to help with your event or group needs.
How can I view the Subway menu or place an order online?
You can view the menu and order online by visiting https://subway.com/en-us/restaurant/56393-0/menu/.
What nearby places can I visit before or after dining at Subway?
Nearby you can visit De Bakery Donuts for breakfast treats, or Baskin Robbins for ice cream and smoothies to complement your meal.
Are there medical facilities close to Subway in The Shops at Firethorne?
Yes, Memorial Hermann hospital and Shailaja Kancherla MD, a pediatrician, are nearby for any medical needs.
Where can I find other useful services near Subway at The Shops at Firethorne?
Nearby services include Katy Screens, a furniture and building supply store, and Deja Vu Optometry for eyewear and vision care.