Subway

4.1
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Katy Subway® Restaurant at 19214 Clay Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
19214 Clay Rd, Katy, TX
77449, United States

Hours

Reviews

4.1
248 reviews
5 stars
142
4 stars
58
3 stars
13
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, noting it was fresh and delicious, although some reported issues with portion sizes and ingredient freshness.

Service Issues

Several reviews highlighted poor customer service experiences, including staff being unhelpful, rude, or lacking English proficiency, leading to frustration among customers.

Cleanliness

The cleanliness of the establishment received mixed feedback; while some customers found it clean and well-maintained, others reported unsanitary conditions.

Operational Hours

Customers expressed frustration over inconsistent opening hours, with some reporting that the store did not open at the advertised times.

Customer Experience

While many customers enjoyed their visits and appreciated the friendly staff, others had negative experiences that led them to vow not to return.
  • SM
    Salvador Morgado
    Oct 13, 2025
    4.0
    Good food. Fast service.
  • KD
    Killam Dena
    Aug 16, 2025
    1.0
    Dont know why I even bother. 2nd time I've gone to this location to try and get breakfast. Online says 9am, front door say 9am. Sandwich artist standing outside the front door at 9am. I ask him are y'all open? He says nope not until 10am. You know when I was managing at 7 different subways for VKC group we had to be open and ready by 7am and I dont get it. Why can't these managers be open on time. Very disappointed in Subway.
  • SD
    Sheldon Dedek
    Jul 3, 2025
    1.0
    This place is the pits. No complaints about the food. None at all. But staff with limited English knowledge make it difficult. Waiting at beginning of counter while employees do their non-customer tasks is hard to swallow. Being told it will just be a minute so they can take chip boxes to back... and keep on filling racks... made me walk out. Final straw? Letting somebody bring in their 2 or 3 dogs. 1 or 2 in stroller, other held at chest / neck level while owner ordered food at prep counter. I have turned and walked out twice so far. Next time will be last I step into the shop.
  • BB
    BappaSmurf
    Aug 16, 2020
    4.0
    Always polite and make great sandwiches!

Frequently Asked Questions About Subway

What are the daily operating hours for Subway at 19214 Clay Rd, Katy, TX?

Subway at 19214 Clay Rd is open every day from 9:00 AM to 10:00 PM.

Does this Subway location offer catering services?

Yes, this Subway restaurant offers catering services to meet your event needs.