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Subway

3.5
(154 reviews)

Business Details

5215 FM 1463 Road, Katy, TX
77494, United States
(281) 392-0244
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Katy Subway® Restaurant at 5215 FM 1463 Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5215 FM 1463 Road, Katy, TX
77494, United States

Hours

Reviews

3.5
154 reviews
5 stars
77
4 stars
20
3 stars
5
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor communication.

Food Quality

Several customers reported issues with food quality, including stale bread, insufficient portions, and incorrect orders.

Cleanliness

While some reviews praised the cleanliness of the store, others noted unsanitary conditions and poorly maintained ingredients.

Staffing Issues

Customers frequently mentioned being served by undertrained or insufficiently staffed employees, leading to long wait times and poor service.

Management Concerns

Multiple reviews expressed dissatisfaction with management's responsiveness to complaints and overall store operations.
  • TD
    The crackhead Duo
    Feb 3, 2026
    5.0
    Delfina was awesome, really sweet. She had some great convos to share
  • CC
    Cindy
    Jan 29, 2026
    5.0
    Always great service
  • SS
    Sofia
    Jan 25, 2026
    5.0
    Great Staff and food! love it here
  • SN
    Savannah Naeger
    Jan 23, 2026
    5.0
    Angela is great!!
  • ZZ
    z4mpire
    Jan 10, 2026
    5.0
    Valory has great customer service

Frequently Asked Questions About Subway

What are the operating hours of Subway at Shops at Cinco Ranch West in Katy, TX?

Subway at Shops at Cinco Ranch West in Katy, TX is open daily from 9:00 AM to 10:00 PM.

Does Subway at 5215 FM 1463 Road offer delivery and pickup services?

Yes, they offer in-store pickup, curbside pickup, and delivery services for your convenience.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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