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Subway

2.9
(141 reviews)

Business Details

24433 Katy Freeway, Katy, TX
77494, United States
(832) 997-1831
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Katy Subway® Restaurant at 24433 Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
24433 Katy Freeway, Katy, TX
77494, United States

Hours

Reviews

2.9
141 reviews
5 stars
51
4 stars
13
3 stars
9
2 stars
12
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some employees praised for friendliness while others were reported as rude or unhelpful.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others complained about incorrect orders and poor preparation.

Cleanliness

Some customers noted cleanliness and a pleasant atmosphere, while others reported unsanitary conditions and poor food handling practices.

Operational Issues

Frequent complaints about staff shortages, incorrect hours of operation, and lack of communication regarding orders.
  • RG
    Ruben Dario Silva Gonzalez
    4 days ago
    5.0
    Todo excelente el joven venezolano que atiende es muy amable y profesional!!!
  • RB
    Renee Bultema
    Feb 8, 2026
    5.0
    Very friendly!! and very good food
  • TH
    Tatiana Haynesworth
    Jan 24, 2026
    1.0
    Ordered pick up on my lunch today and my entire order was incorrect from the sandwich to the cookies! Then of course the store phone goes straight to voicemail for over an hour so you can't speak to a manager. Overall HORRIBLE experience
  • VR
    Valerie Resendiz
    Jan 18, 2026
    5.0
    Alex is super friendly and always has a great attitude. He always gets my order right. Thank you very much Alex.
  • AA
    Art
    Jan 4, 2026
    2.0
    This was the skimpiest sandwich I had ever gotten. I ordered the cold cut combo and you couldn't even see anything unless you opened up the bread. Couldn't taste anything other than the bread.

Frequently Asked Questions About Subway

Where is the Katy Subway® Restaurant located?

The Katy Subway® Restaurant is located at 24433 Katy Freeway, Suite 500, Katy, TX 77494, in Katy Ranch Crossing.

What are the operating hours for Subway in Katy Ranch Crossing?

Subway is open daily from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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