Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Katy Subway® Restaurant at 24433 Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor service, including rude staff and lack of assistance.
Food Quality
Several reviews mentioned stale or poorly prepared food, with complaints about incorrect orders and lack of freshness.
Cleanliness
There were concerns about cleanliness, including unsanitary conditions and improper food handling practices.
Staffing Issues
Customers noted that there were often not enough staff on duty, leading to long wait times and inadequate service.
Language Barrier
Multiple reviews highlighted difficulties due to staff not speaking English, which affected communication and service.
MP
Malique Pratt
6 days ago
5.0
Excellent service
LF
Laura F
Nov 16, 2025
5.0
alex helped me today and was so kind and nice. he made my order with such care and did a great job.
PF
Peggy Fortenberry
Nov 13, 2025
2.0
One of the workers went behind the make line without a hat or apron , they accidentally hit their head on an open door (behind the line) .
My subcrunch was incredibly stale.
And there was a dead bug on the outside of the paper wrapper. Very gross, and not great quality overall. Not a great experience. Won't come back to this location.
TC
Tatum Cis
Oct 21, 2025
1.0
There phones dont work
DW
DeShawn Watson
Aug 20, 2025
1.0
Very bad service, if you have time to go to a different location, you should.